I had been trying to find a task functioning from home for a while as well as was about to quit. The majority of ‘function from house’ work that you discover online seem to be some form of pyramid or ‘start your very own business’ plan. Paying a joining cost or purchasing their products for you to sell on? No many thanks!

Someday I determined to have one more little appearance and also discovered The Chat Shop. I saw the “Live Chat Agent” work on their jobs page as well as, after reading the description, a big wave of happiness came over me. Not only did I fit their requirements to a tee (careful student with an investigative mind, solid ability to multi-task, high levels of organisation cabo san lucas j social media job and also a keying speed above 80 words per minute), it additionally appeared like a job that I would really enjoy to do!

I applied immediately! I patiently awaited a reply yet, to my shock, I had not been waiting long in any way.

Amy, a Group Manager at The Conversation Shop, emailed me as well as offered me a ‘Live Conversation Meeting’; following on from the initial application concerns, this is the first stage of the employment procedure.

I was instead thrilled as I had actually never experienced an interview in this way before. Around 3 o’clock one mid-day, it was time for my meeting by means of The Chat Store’s website. I opened my browser, mosted likely to The Conversation Store homepage and merely clicked the real-time chat tab. I had arrived at my interview.

After introducing myself to a representative that was handling conversation at the time, I was quickly moved to Amy, who was ready as well as waiting to start my meeting.

My meeting started like any other: we presented ourselves and also had a bit of a casual inviting chat (which made me really feel comfortable). Then it was on to the primary interview. What was weird was the fact that the conversation was extremely comparable to an in person meeting, other than it was via real-time chat!

The questions were about my previous experience, why I was getting the task, how I would certainly deal with particular scenarios as well as my expertise of The Conversation Shop and their services.

Amy was seeking to reveal my toughness and also weak points to figure out whether I might fulfill the high expectations that they establish. She needed to know where I would require a little extra training and also where I can bring new skills to the group.

Why I desired the placement was additionally very vital of course. Although much of our team is spread out across the UK, The Chat Shop is absolutely a close weaved group with big passions. Each and every one people is an integral part of delivering the results that we do for customers.

Requirements, such as my keying speed, were checked also naturally. Needing to transform multiple internet site visitors whilst supplying client satisfaction indicates that you have to believe and type fast.

Amy also offered me the chance to ask any questions that I had, and also she addressed them extensively. I mored than happy and really hoping that I did well in my online chat interview!

As you’ve probably presumed (by me writing this blog post) I did succeed in my initial interview for the live conversation task. I was invited to the next phase of the application procedure– a telephone interview with Amy and also one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and I was proud that I had actually got this far but I was likewise very anxious! The good news is the telephone meeting was not as frightening as I once assumed and it was much more informal than formal.

I obtained inquired about my leisure activities, what I such as to do in my spare time and a couple of inquiries about the Live Chat Agent placement. I additionally had some comments on my ‘Live Chat Meeting’, which was great to listen to.

A great deal of the inquiries that Joe asked were about my character. Joe stated that proceeding with everybody and coming to be a part of The Conversation Store family members was a very essential factor.

It was a pleasure to speak on the phone to my prospective future employers and also I jumped on well with them, there was a buzz in the air. At the end of the telephone interview I was offered the setting … and I approved with terrific enjoyment, obviously. I was over the moon and I still am!

As soon as I had actually accepted the deal I was emailed the agreements that needed to be signed electronically (just how amazing is that), my functioning hours, what group I would certainly be in and all of my log-in information all set for my training.

Not long after this I had a telephone call with John– my Team Leader. This phone called lasted about 2 hours and also he discussed whatever I required to know about the “Live Chat Agent” setting. I ensured to make great deals of notes in my notebook as it is a whole lot to absorb.

I was after that given the days of when my training would certainly begin (training lasts around 3 weeks and also we’re paid during the procedure) and also other information I required to find out about the training procedure consisting of exactly what would certainly happen. John was a pleasure to talk with and also I really felt comfy talking to him as he stated he would certainly be there for any kind of queries I might have if I am ever before uncertain or stuck.


I have had a poor spell of illness, which suggested I was incapable to begin my training when arranged. The Good News Is The Chat Store are a lot of fantastic people that are patiently awaiting me to be well enough once again. I have never understood such a recognizing company and also I feel privileged to be employed by them.

Equally as I was about to give up my work search, I stumbled across The Chat Store. I’m excitedly waiting for getting well and starting my training. Ideally I will be a totally fledged real-time conversation agent quickly … watch this room, my next post will tell you everything about my trip via the training procedure.