I had actually been looking for a work functioning from home for a while as well as will surrender. The majority of ‘function from home’ work that you discover on the internet seem to be some kind of pyramid or ‘begin your very own business’ scheme. Paying a signing up with fee or purchasing their products for you to sell on? No thanks!

One day I chose to have an additional little look and came across The Conversation Shop. I saw the “Live Chat Agent” job on their careers web page and also, after reviewing the description, a big wave of joy came me. Not just did I fit their demands to a tee (careful student with an inquisitive mind, solid capability to multi-task, high degrees of organisation chat specialist jobs remote and an inputting rate over 80 words per min), it also looked like a task that I would really love to do!

I used instantly! I patiently waited for a reply however, to my shock, I wasn’t waiting long at all.

Amy, a Team Manager at The Conversation Store, emailed me and used me a ‘Live Chat Interview’; complying with on from the preliminary application inquiries, this is the first stage of the employment procedure.

I was instead excited as I had never experienced an interview this way before. Around 3 o’clock one mid-day, it was time for my meeting via The Conversation Store’s website. I opened my internet browser, went to The Chat Shop homepage and also merely clicked the real-time conversation tab. I had gotten to my meeting.

After presenting myself to a representative that was managing conversation at the time, I was rapidly moved to Amy, that was ready as well as waiting to start my meeting.

My meeting began like any other: we introduced ourselves and also had a little bit of an informal inviting chat (that made me really feel comfortable). After that it was on to the main meeting. What was unusual was the fact that the discussion was extremely comparable to an in person meeting, except it was using real-time conversation!

The questions were about my previous experience, why I was obtaining the job, just how I would certainly manage specific scenarios as well as my knowledge of The Chat Shop as well as their solutions.

Amy was aiming to reveal my staminas and also weak points to establish whether I can meet the high expectations that they establish. She wished to know where I would certainly need a little extra training and where I can bring new skills to the team.

Why I desired the position was also really important of course. Although much of our team is spread throughout the UK, The Chat Shop is absolutely a close weaved team with large aspirations. Each and every one of us is an important part of supplying the outcomes that we provide for clients.

Requirements, such as my inputting speed, were evaluated also naturally. Needing to convert numerous internet site visitors whilst offering client fulfillment indicates that you have to believe and type quickly.

Amy additionally offered me the chance to ask any inquiries that I had, and she addressed them completely. I mored than happy and also hoping that I did well in my real-time chat interview!

As you’ve probably thought (by me composing this post) I did succeed in my first meeting for the live chat task. I was welcomed to the following phase of the application process– a telephone meeting with Amy as well as one of The Conversation Store’s Co-Founders, Joe.

This is the last stage of their employment procedure and also I was proud that I had actually got this far but I was also really worried! Thankfully the telephone meeting was not as terrifying as I once believed as well as it was extra laid-back than official.

I got inquired about my pastimes, what I such as to do in my leisure and also a few questions regarding the Live Conversation Agent position. I additionally had some comments on my ‘Live Conversation Meeting’, which was fantastic to listen to.

A lot of the inquiries that Joe asked had to do with my personality. Joe claimed that proceeding with everyone and also ending up being a part of The Chat Shop household was a really important factor.

It was an enjoyment to speak on the phone to my potential future bosses and also I hopped on well with them, there was a buzz in the air. At the end of the telephone meeting I was supplied the position … and I approved with wonderful pleasure, certainly. I mored than the moon as well as I still am!

Once I had actually accepted the offer I was emailed the agreements that needed to be authorized electronically (how amazing is that), my working hrs, what team I would remain in and all of my log-in information ready for my training.

Not long after this I had a call with John– my Team Leader. This call lasted about 2 hrs as well as he described everything I needed to find out about the “Live Conversation Agent” placement. I made sure to make lots of notes in my note pad as it is a lot to take in.

I was after that offered the dates of when my training would certainly start (training lasts around 3 weeks and also we’re paid during the procedure) and various other information I required to understand about the training process consisting of specifically what would happen. John was a satisfaction to talk with and I really felt comfortable chatting to him as he claimed he would certainly be there for any type of questions I might have if I am ever before unclear or stuck.


I have had a poor bout of illness, which meant I was unable to begin my training when organized. Luckily The Chat Shop are a bunch of fantastic individuals who are patiently waiting on me to be all right once more. I have never ever known such a recognizing business as well as I feel blessed to be employed by them.

Just as I was about to quit my work search, I came across The Conversation Shop. I’m eagerly awaiting healing as well as starting my training. Ideally I shall be a completely fledged online chat representative soon … enjoy this space, my following blog post will inform you all about my trip with the training procedure.