I had actually been seeking a job working from residence for a while and also will quit. Most ‘work from home’ tasks that you locate on the internet seem to be some form of pyramid or ‘start your very own business’ system. Paying a joining fee or getting their items for you to sell on? No many thanks!

One day I made a decision to have one more little appearance as well as came across The Chat Shop. I saw the “Live Chat Agent” job on their jobs page as well as, after checking out the summary, a huge wave of joy came over me. Not only did I suit their demands to a tee (meticulous learner with an inquisitive mind, solid capability to multi-task, high levels of organisation chat support jobs in pune and a typing rate over 80 words per min), it also felt like a task that I would truly like to do!

I applied immediately! I patiently awaited a reply but, to my surprise, I had not been waiting long whatsoever.

Amy, a Group Manager at The Conversation Store, emailed me and used me a ‘Live Conversation Meeting’; following on from the preliminary application concerns, this is the first stage of the employment process.

I was instead delighted as I had never experienced an interview by doing this before. Around 3 o’clock one mid-day, it was time for my meeting through The Chat Store’s website. I opened my web browser, went to The Conversation Store homepage and just clicked the live chat tab. I had actually come to my meeting.

After presenting myself to a representative that was taking care of conversation at the time, I was rapidly moved to Amy, who was ready and also waiting to start my meeting.

My interview began like any other: we presented ourselves as well as had a little of an informal inviting conversation (that made me really feel at ease). After that it was on to the major interview. What was strange was the truth that the conversation was really similar to an in person meeting, other than it was by means of live conversation!

The questions were about my previous experience, why I was looking for the task, just how I would certainly deal with specific circumstances and my understanding of The Chat Shop and their services.

Amy was aiming to reveal my staminas and weaknesses to figure out whether I can meet the high expectations that they set. She needed to know where I would need a little added training as well as where I might bring new skills to the team.

Why I wanted the placement was additionally really important naturally. Although much of our group is spread across the UK, The Chat Shop is absolutely a close weaved team with large passions. Each one people is an essential part of providing the outcomes that we do for customers.

Requirements, such as my typing speed, were tested also naturally. Needing to convert numerous website visitors whilst offering customer complete satisfaction implies that you have to think as well as kind quickly.

Amy likewise gave me the possibility to ask any kind of concerns that I had, as well as she addressed them completely. I enjoyed and also wishing that I succeeded in my live conversation meeting!

As you’ve possibly guessed (by me writing this blog post) I did do well in my initial meeting for the real-time conversation work. I was invited to the following stage of the application process– a telephone interview with Amy as well as among The Conversation Store’s Co-Founders, Joe.

This is the last stage of their recruitment process as well as I was proud that I had got this much but I was also extremely nervous! The good news is the telephone interview was not as terrifying as I once believed and also it was a lot more informal than formal.

I obtained asked about my hobbies, what I such as to do in my extra time and also a few questions concerning the Live Conversation Representative position. I likewise had some feedback on my ‘Live Conversation Interview’, which was fantastic to listen to.

A great deal of the inquiries that Joe asked had to do with my individuality. Joe claimed that proceeding with everybody and also coming to be a part of The Chat Store household was a really important variable.

It was an enjoyment to talk on the phone to my potential future managers and also I got on well with them, there was a buzz airborne. At the end of the telephone meeting I was used the position … as well as I accepted with great enjoyment, of course. I was over the moon and also I still am!

Once I had accepted the deal I was emailed the agreements that needed to be authorized electronically (exactly how awesome is that), my working hrs, what group I would be in and all of my log-in information prepared for my training.

Not long after this I had a telephone call with John– my Team Leader. This phone called lasted about 2 hours and he described every little thing I required to understand about the “Live Conversation Agent” placement. I saw to it to make lots of notes in my note pad as it is a lot to absorb.

I was then provided the days of when my training would start (training lasts around 3 weeks and we’re paid during the process) and other information I needed to understand about the training procedure including specifically what would certainly occur. John was an enjoyment to speak to as well as I really felt comfortable talking to him as he stated he would be there for any queries I may have if I am ever before not sure or stuck.


I have had a bad bout of ill health, which suggested I was not able to start my training when set up. Fortunately The Chat Shop are a lot of wonderful individuals who are patiently waiting on me to be well enough once again. I have actually never ever understood such an understanding firm and also I really feel fortunate to be utilized by them.

Just as I will give up my work search, I came across The Chat Shop. I’m eagerly waiting for getting well and also beginning my training. Ideally I shall be a fully fledged online conversation representative quickly … view this space, my following blog post will certainly tell you everything about my trip with the training procedure.