I had actually been seeking a work working from home for some time and will surrender. Many ‘work from residence’ work that you locate on-line seem to be some form of pyramid or ‘begin your own service’ scheme. Paying a joining charge or acquiring their items for you to sell on? No thanks!

Someday I made a decision to have one more little appearance and also encountered The Conversation Store. I saw the “Live Conversation Agent” job on their careers web page and also, after checking out the summary, a large wave of happiness came over me. Not just did I suit their requirements to a tee (careful learner with an investigative mind, strong capability to multi-task, high levels of organisation freelance social media jobs part time and also a typing rate over 80 words per min), it additionally appeared like a job that I would really like to do!

I applied immediately! I patiently awaited a reply yet, to my surprise, I had not been waiting long whatsoever.

Amy, a Group Supervisor at The Conversation Store, emailed me and provided me a ‘Live Chat Interview’; adhering to on from the initial application concerns, this is the first stage of the recruitment process.

I was rather excited as I had actually never experienced a meeting in this way before. Around 3 o’clock one mid-day, it was time for my interview by means of The Chat Shop’s internet site. I opened my web browser, mosted likely to The Conversation Store homepage as well as simply clicked the online conversation tab. I had actually come to my interview.

After introducing myself to a representative that was handling chat at the time, I was swiftly moved to Amy, that prepared as well as waiting to begin my interview.

My interview began like any other: we introduced ourselves as well as had a little of a laid-back welcoming chat (which made me feel comfortable). Then it was on to the primary interview. What was strange was the reality that the conversation was extremely comparable to a face-to-face interview, except it was by means of real-time chat!

The inquiries were about my previous experience, why I was requesting the task, just how I ‘d take care of particular scenarios and also my understanding of The Chat Store and their services.

Amy was looking to disclose my toughness and also weaknesses to identify whether I might fulfill the high expectations that they establish. She needed to know where I would need a little extra training and where I can bring new skills to the group.

Why I desired the position was additionally really vital certainly. Although much of our team is spread across the UK, The Conversation Shop is definitely a close weaved group with large aspirations. Each one people is an integral part of supplying the outcomes that we provide for customers.

Demands, such as my inputting speed, were examined also naturally. Needing to convert numerous site visitors whilst offering consumer complete satisfaction indicates that you have to assume as well as kind quickly.

Amy likewise gave me the opportunity to ask any inquiries that I had, and she addressed them thoroughly. I mored than happy and also hoping that I did well in my live conversation meeting!

As you have actually most likely thought (by me composing this post) I did do well in my preliminary meeting for the online conversation task. I was invited to the next phase of the application procedure– a telephone meeting with Amy and also one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process and also I was proud that I had got this much yet I was also very nervous! The good news is the telephone interview was not as frightening as I when thought and also it was more casual than official.

I obtained asked about my hobbies, what I such as to do in my spare time and a few concerns concerning the Live Chat Representative setting. I additionally had some comments on my ‘Live Chat Interview’, which was excellent to hear.

A great deal of the inquiries that Joe asked had to do with my character. Joe said that getting on with everyone and also becoming a part of The Chat Shop family members was a very crucial element.

It was an enjoyment to talk on the phone to my prospective future managers and I hopped on well with them, there was a buzz airborne. At the end of the telephone interview I was used the setting … as well as I approved with wonderful satisfaction, obviously. I was over the moon and also I still am!

Once I had accepted the deal I was emailed the agreements that needed to be signed electronically (exactly how amazing is that), my working hours, what group I would certainly be in and all of my log-in information prepared for my training.

Not long hereafter I had a telephone call with John– my Group Leader. This telephone call lasted about 2 hrs and also he explained everything I needed to know about the “Live Chat Agent” placement. I saw to it to make great deals of notes in my notebook as it is a great deal to absorb.

I was after that provided the dates of when my training would certainly start (training lasts around 3 weeks as well as we’re paid during the process) and various other details I needed to know about the training procedure consisting of specifically what would certainly happen. John was an enjoyment to speak to and I really felt comfortable talking to him as he said he would be there for any kind of inquiries I might have if I am ever not sure or stuck.


I have had a negative spell of ill health, which implied I was incapable to start my training when set up. Fortunately The Conversation Shop are a number of fantastic people that are patiently waiting on me to be all right once again. I have actually never ever known such a comprehending business as well as I really feel fortunate to be used by them.

Equally as I was about to quit my job search, I stumbled across The Chat Shop. I’m excitedly waiting for healing and beginning my training. Hopefully I shall be a totally fledged real-time conversation representative soon … view this space, my next post will certainly tell you all about my trip with the training procedure.