I had been seeking a job functioning from home for some time and was about to give up. A lot of ‘work from house’ work that you find on-line seem to be some kind of pyramid or ‘start your very own organization’ scheme. Paying a joining cost or buying their items for you to sell on? No thanks!

One day I chose to have one more little look and came across The Conversation Shop. I saw the “Live Chat Agent” job on their jobs page as well as, after checking out the summary, a big wave of happiness came over me. Not only did I fit their requirements to a tee (precise learner with an inquisitive mind, strong ability to multi-task, high degrees of organisation geico chat jobs as well as an inputting speed over 80 words per min), it likewise seemed like a work that I would really enjoy to do!

I used instantly! I patiently waited for a reply but, to my surprise, I wasn’t waiting long in any way.

Amy, a Team Manager at The Chat Store, emailed me and also offered me a ‘Live Conversation Interview’; following on from the initial application inquiries, this is the initial stage of the recruitment procedure.

I was instead delighted as I had actually never ever experienced a meeting in this way prior to. Around 3 o’clock one afternoon, it was time for my interview by means of The Chat Shop’s internet site. I opened my internet browser, mosted likely to The Chat Shop homepage and also merely clicked the online conversation tab. I had actually reached my interview.

After introducing myself to a representative that was handling conversation at the time, I was promptly transferred to Amy, who was ready as well as waiting to begin my meeting.

My meeting began like any other: we presented ourselves and also had a bit of an informal welcoming chat (that made me really feel secure). After that it was on to the primary interview. What was weird was the fact that the discussion was extremely comparable to a face-to-face meeting, except it was using online conversation!

The questions had to do with my previous experience, why I was applying for the job, how I ‘d manage certain circumstances and my knowledge of The Chat Shop and also their solutions.

Amy was aiming to expose my staminas and also weaknesses to establish whether I can fulfill the high assumptions that they establish. She wished to know where I would certainly need a little added training and also where I can bring brand-new talents to the team.

Why I desired the placement was likewise really vital naturally. Although much of our team is spread throughout the UK, The Chat Shop is absolutely a close weaved team with huge ambitions. Each and every one people is an essential part of providing the results that we provide for clients.

Requirements, such as my keying speed, were examined as well certainly. Needing to convert numerous internet site visitors whilst offering consumer satisfaction suggests that you have to believe as well as type fast.

Amy also provided me the opportunity to ask any inquiries that I had, and she answered them extensively. I enjoyed as well as hoping that I succeeded in my live conversation meeting!

As you’ve probably thought (by me writing this blog post) I did do well in my initial meeting for the online chat job. I was invited to the following phase of the application procedure– a telephone interview with Amy and also among The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their employment process as well as I was proud that I had got this much however I was also extremely worried! Fortunately the telephone interview was not as terrifying as I when believed and also it was much more casual than official.

I obtained inquired about my pastimes, what I such as to do in my spare time and a couple of inquiries concerning the Live Conversation Agent position. I additionally had some responses on my ‘Live Conversation Interview’, which was fantastic to hear.

A great deal of the concerns that Joe asked had to do with my personality. Joe claimed that moving on with everyone and also ending up being a part of The Chat Store family members was a really crucial factor.

It was a satisfaction to talk on the phone to my possible future managers and I got on well with them, there was a buzz in the air. At the end of the telephone interview I was provided the setting … and also I accepted with fantastic enjoyment, certainly. I mored than the moon as well as I still am!

As soon as I had approved the deal I was emailed the agreements that required to be signed electronically (how awesome is that), my functioning hours, what team I would remain in and all of my log-in details ready for my training.

Not long after this I had a telephone call with John– my Group Leader. This call lasted around 2 hrs as well as he discussed every little thing I required to understand about the “Live Chat Agent” setting. I made certain to make great deals of notes in my notebook as it is a lot to take in.

I was then given the dates of when my training would start (training lasts around 3 weeks and we’re paid during the process) and other details I required to find out about the training procedure including specifically what would take place. John was an enjoyment to talk with and I felt comfy talking to him as he said he would be there for any questions I may have if I am ever unclear or stuck.


I have had a poor spell of illness, which indicated I was incapable to start my training when prepared. Luckily The Conversation Store are a lot of remarkable people who are patiently awaiting me to be all right once more. I have never recognized such a comprehending business and I really feel fortunate to be employed by them.

Just as I will quit my task search, I stumbled across The Conversation Shop. I’m eagerly awaiting getting well and also beginning my training. With any luck I will be a fully fledged live conversation representative soon … watch this room, my next blog post will inform you all about my trip through the training procedure.