I had been looking for a job functioning from residence for a while and also was about to give up. Most ‘work from house’ tasks that you locate online seem to be some kind of pyramid or ‘start your own company’ scheme. Paying a joining fee or buying their items for you to sell on? No many thanks!

Someday I chose to have another little look as well as found The Chat Store. I saw the “Live Conversation Agent” task on their careers page and also, after reading the description, a huge wave of joy came over me. Not only did I suit their requirements to a tee (precise student with a curious mind, strong capacity to multi-task, high levels of organisation how to find a job and quit social media and also a typing speed over 80 words per min), it additionally seemed like a work that I would actually love to do!

I used instantly! I patiently waited for a reply however, to my surprise, I wasn’t waiting long at all.

Amy, a Team Supervisor at The Chat Store, emailed me and offered me a ‘Live Chat Meeting’; adhering to on from the preliminary application concerns, this is the initial stage of the employment process.

I was rather thrilled as I had actually never experienced a meeting in this way prior to. Around 3 o’clock one afternoon, it was time for my interview using The Chat Shop’s web site. I opened my web browser, mosted likely to The Conversation Store homepage as well as merely clicked the online chat tab. I had actually arrived at my meeting.

After introducing myself to an agent that was handling conversation at the time, I was swiftly transferred to Amy, who prepared and waiting to begin my meeting.

My interview began like any other: we presented ourselves as well as had a bit of a casual inviting conversation (which made me really feel secure). Then it was on to the major interview. What was weird was the reality that the conversation was very comparable to an in person meeting, other than it was via live conversation!

The inquiries had to do with my previous experience, why I was making an application for the job, just how I would certainly deal with particular situations and my knowledge of The Conversation Shop and also their solutions.

Amy was aiming to reveal my staminas and also weaknesses to establish whether I might satisfy the high assumptions that they set. She wished to know where I would need a little extra training as well as where I can bring new talents to the group.

Why I desired the position was additionally very essential naturally. Although much of our team is spread throughout the UK, The Chat Store is definitely a close weaved team with large aspirations. Each and every one of us is an important part of supplying the results that we provide for customers.

Demands, such as my inputting rate, were checked as well naturally. Needing to transform numerous internet site site visitors whilst supplying client fulfillment implies that you have to believe as well as type fast.

Amy also offered me the possibility to ask any kind of inquiries that I had, as well as she addressed them thoroughly. I mored than happy as well as wishing that I succeeded in my live chat interview!

As you’ve most likely presumed (by me composing this post) I did do well in my initial interview for the live chat job. I was invited to the next stage of the application procedure– a telephone interview with Amy as well as among The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their employment process as well as I was proud that I had got this much however I was likewise really worried! Fortunately the telephone interview was not as frightening as I when believed and also it was much more casual than formal.

I got asked about my pastimes, what I such as to do in my extra time and a few questions about the Live Conversation Agent placement. I likewise had some responses on my ‘Live Conversation Interview’, which was wonderful to hear.

A lot of the inquiries that Joe asked had to do with my personality. Joe stated that getting on with everyone as well as becoming a part of The Chat Store household was a really vital variable.

It was a satisfaction to talk on the phone to my prospective future employers and also I hopped on well with them, there was a buzz airborne. At the end of the telephone interview I was used the setting … and also I approved with terrific satisfaction, naturally. I was over the moon and I still am!

Once I had accepted the deal I was emailed the agreements that needed to be authorized digitally (exactly how great is that), my working hrs, what group I would certainly be in and all of my log-in details all set for my training.

Not long after this I had a phone call with John– my Team Leader. This telephone call lasted around 2 hours as well as he clarified whatever I needed to understand about the “Live Conversation Representative” placement. I saw to it to make lots of notes in my note pad as it is a great deal to absorb.

I was after that provided the dates of when my training would certainly start (training lasts around 3 weeks as well as we’re paid throughout the procedure) and also various other information I needed to understand about the training procedure consisting of exactly what would certainly take place. John was a satisfaction to speak with as well as I really felt comfy chatting to him as he said he would be there for any inquiries I might have if I am ever before not sure or stuck.


I have had a poor bout of disease, which indicated I was unable to begin my training when arranged. Thankfully The Chat Store are a lot of remarkable people who are patiently waiting for me to be all right again. I have never ever known such a recognizing company as well as I really feel privileged to be employed by them.

Just as I was about to give up my task search, I came across The Chat Store. I’m excitedly waiting for getting well as well as beginning my training. Hopefully I shall be a fully fledged online chat representative soon … watch this room, my next post will certainly inform you everything about my journey with the training procedure.