I had actually been looking for a work functioning from home for some time and also will surrender. Many ‘work from home’ jobs that you find online appear to be some form of pyramid or ‘begin your own business’ system. Paying a signing up with fee or getting their items for you to sell on? No many thanks!

Someday I decided to have one more little appearance and also found The Conversation Shop. I saw the “Live Chat Agent” work on their professions web page and also, after checking out the description, a huge wave of joy came over me. Not only did I suit their requirements to a tee (precise student with an inquisitive mind, strong ability to multi-task, high levels of organisation how to land a job at microsoft via social media as well as an inputting speed over 80 words per min), it likewise felt like a task that I would truly like to do!

I applied straight away! I patiently awaited a reply yet, to my surprise, I wasn’t waiting long whatsoever.

Amy, a Team Supervisor at The Chat Store, emailed me as well as supplied me a ‘Live Conversation Meeting’; complying with on from the preliminary application inquiries, this is the first stage of the recruitment procedure.

I was instead delighted as I had actually never ever experienced an interview by doing this before. Around 3 o’clock one afternoon, it was time for my meeting using The Conversation Shop’s web site. I opened my web browser, went to The Chat Store homepage as well as just clicked the online chat tab. I had reached my interview.

After presenting myself to an agent that was handling chat at the time, I was swiftly moved to Amy, that prepared and also waiting to begin my meeting.

My meeting started like any other: we introduced ourselves as well as had a little bit of a laid-back inviting chat (that made me feel at ease). Then it was on to the major meeting. What was weird was the truth that the discussion was extremely comparable to a face-to-face meeting, other than it was through live conversation!

The concerns had to do with my previous experience, why I was getting the task, just how I ‘d handle particular circumstances and also my expertise of The Conversation Store as well as their services.

Amy was looking to disclose my strengths and also weaknesses to establish whether I can meet the high assumptions that they establish. She needed to know where I would certainly require a little additional training and where I can bring new skills to the team.

Why I wanted the placement was also extremely essential obviously. Although much of our group is spread across the UK, The Chat Shop is absolutely a close weaved team with huge ambitions. Each one people is an essential part of providing the outcomes that we do for clients.

Demands, such as my typing rate, were evaluated also naturally. Having to convert multiple site visitors whilst giving client fulfillment implies that you need to believe and type fast.

Amy also gave me the opportunity to ask any type of concerns that I had, and also she addressed them completely. I mored than happy and wishing that I did well in my online conversation meeting!

As you’ve most likely guessed (by me creating this blog post) I did succeed in my first interview for the real-time conversation job. I was welcomed to the next stage of the application process– a telephone interview with Amy as well as among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment procedure as well as I was proud that I had got this much but I was additionally really anxious! Thankfully the telephone interview was not as frightening as I once thought and also it was much more informal than formal.

I obtained inquired about my leisure activities, what I like to do in my spare time and also a couple of concerns regarding the Live Conversation Agent placement. I also had some feedback on my ‘Live Conversation Interview’, which was great to hear.

A great deal of the inquiries that Joe asked had to do with my individuality. Joe said that moving on with everyone as well as becoming a part of The Conversation Store household was a really important aspect.

It was an enjoyment to talk on the phone to my potential future managers and also I jumped on well with them, there was a buzz airborne. At the end of the telephone meeting I was provided the placement … as well as I approved with great enjoyment, naturally. I mored than the moon and also I still am!

As soon as I had approved the offer I was emailed the agreements that needed to be signed digitally (how awesome is that), my functioning hrs, what group I would certainly be in and all of my log-in information all set for my training.

Not long hereafter I had a telephone call with John– my Group Leader. This phone called lasted about 2 hours as well as he explained everything I needed to understand about the “Live Chat Agent” placement. I ensured to make great deals of notes in my notebook as it is a great deal to absorb.

I was then offered the dates of when my training would commence (training lasts around 3 weeks and we’re paid throughout the process) and other details I needed to know about the training procedure consisting of exactly what would certainly occur. John was a pleasure to talk with and also I really felt comfy chatting to him as he said he would certainly be there for any type of queries I might have if I am ever uncertain or stuck.


I have had a negative spell of disease, which meant I was incapable to begin my training when organized. Thankfully The Chat Shop are a bunch of terrific people who are patiently awaiting me to be all right again. I have actually never understood such a recognizing firm and also I feel fortunate to be used by them.

Equally as I will give up my job search, I stumbled across The Conversation Shop. I’m excitedly awaiting getting well as well as beginning my training. Ideally I shall be a totally fledged live chat agent soon … view this space, my following blog post will inform you all about my journey via the training process.