I had actually been looking for a task working from house for some time and also will give up. Most ‘work from house’ jobs that you find online appear to be some type of pyramid or ‘start your very own service’ system. Paying a joining charge or getting their products for you to sell on? No many thanks!

Eventually I made a decision to have an additional little appearance and discovered The Chat Store. I saw the “Live Chat Agent” job on their careers page and, after checking out the description, a big wave of joy came over me. Not only did I suit their demands to a tee (precise learner with a curious mind, strong capacity to multi-task, high levels of organisation independent contractor social media jobs from home and an inputting speed above 80 words per minute), it also felt like a work that I would really enjoy to do!

I applied immediately! I patiently waited for a reply but, to my surprise, I wasn’t waiting long in any way.

Amy, a Group Manager at The Conversation Shop, emailed me and offered me a ‘Live Conversation Interview’; complying with on from the first application inquiries, this is the initial stage of the employment process.

I was rather delighted as I had never experienced an interview this way before. Around 3 o’clock one afternoon, it was time for my interview via The Chat Store’s internet site. I opened my internet browser, went to The Conversation Shop homepage as well as just clicked the live conversation tab. I had actually gotten to my interview.

After presenting myself to a representative that was taking care of conversation at the time, I was promptly moved to Amy, who prepared and waiting to begin my meeting.

My interview started like any other: we introduced ourselves and also had a little of an informal welcoming chat (which made me really feel secure). Then it was on to the major interview. What was odd was the truth that the discussion was very comparable to an in person meeting, except it was through real-time chat!

The concerns were about my previous experience, why I was looking for the task, how I ‘d manage certain scenarios and also my knowledge of The Conversation Shop and their solutions.

Amy was seeking to reveal my staminas and weak points to establish whether I can meet the high expectations that they set. She wanted to know where I would need a little extra training and also where I might bring new abilities to the team.

Why I desired the setting was additionally very essential naturally. Although much of our team is spread out across the UK, The Chat Shop is definitely a close weaved team with big passions. Every one people is an integral part of delivering the outcomes that we provide for customers.

Needs, such as my typing speed, were tested also of course. Having to convert several internet site visitors whilst offering consumer complete satisfaction suggests that you have to assume and also kind quick.

Amy also offered me the chance to ask any type of inquiries that I had, and also she addressed them thoroughly. I was happy as well as hoping that I succeeded in my live chat meeting!

As you’ve most likely guessed (by me creating this post) I did do well in my preliminary interview for the real-time chat job. I was welcomed to the following stage of the application process– a telephone interview with Amy as well as among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process as well as I was proud that I had got this much however I was also very anxious! The good news is the telephone meeting was not as scary as I as soon as believed as well as it was much more casual than official.

I obtained asked about my hobbies, what I like to do in my extra time and a couple of concerns regarding the Live Conversation Representative setting. I additionally had some responses on my ‘Live Chat Meeting’, which was terrific to hear.

A great deal of the questions that Joe asked had to do with my individuality. Joe said that moving on with everyone as well as becoming a part of The Conversation Store family was a really important element.

It was a satisfaction to speak on the phone to my potential future managers as well as I got on well with them, there was a buzz airborne. At the end of the telephone interview I was used the placement … as well as I approved with fantastic satisfaction, obviously. I was over the moon and I still am!

When I had actually accepted the offer I was emailed the agreements that required to be signed digitally (exactly how cool is that), my working hrs, what group I would remain in and all of my log-in information ready for my training.

Not long after this I had a call with John– my Group Leader. This telephone call lasted about 2 hours as well as he described everything I required to learn about the “Live Conversation Representative” placement. I saw to it to make lots of notes in my notebook as it is a great deal to absorb.

I was then offered the days of when my training would certainly commence (training lasts around 3 weeks and also we’re paid throughout the process) and various other information I required to learn about the training process consisting of precisely what would certainly take place. John was an enjoyment to speak to as well as I felt comfy talking to him as he stated he would certainly be there for any kind of inquiries I may have if I am ever uncertain or stuck.


I have had a poor round of ill health, which meant I was unable to start my training when organized. Thankfully The Chat Store are a bunch of wonderful individuals who are patiently waiting for me to be well enough once again. I have actually never understood such a recognizing firm and I really feel fortunate to be used by them.

Equally as I was about to surrender my job search, I stumbled across The Chat Store. I’m eagerly waiting for healing and also beginning my training. Ideally I shall be a completely fledged online conversation representative quickly … watch this space, my next blog post will inform you everything about my trip through the training procedure.