I had actually been seeking a work functioning from home for a while as well as will give up. The majority of ‘work from home’ work that you find online seem to be some kind of pyramid or ‘start your very own business’ system. Paying a joining cost or buying their items for you to sell on? No thanks!

Someday I determined to have an additional little look as well as stumbled upon The Conversation Store. I saw the “Live Conversation Agent” task on their careers page and, after checking out the summary, a big wave of happiness came me. Not just did I suit their requirements to a tee (meticulous learner with an investigative mind, solid capacity to multi-task, high levels of organisation legitimate social media jobs and a typing rate above 80 words per minute), it likewise looked like a job that I would truly love to do!

I used immediately! I patiently awaited a reply but, to my shock, I had not been waiting long whatsoever.

Amy, a Team Manager at The Chat Store, emailed me as well as supplied me a ‘Live Chat Interview’; adhering to on from the first application questions, this is the initial stage of the employment process.

I was instead thrilled as I had never ever experienced an interview in this way prior to. Around 3 o’clock one mid-day, it was time for my interview by means of The Conversation Shop’s site. I opened my internet browser, mosted likely to The Chat Shop homepage as well as just clicked the live chat tab. I had come to my interview.

After introducing myself to an agent that was managing conversation at the time, I was promptly moved to Amy, that prepared and waiting to start my interview.

My interview started like any other: we presented ourselves and had a little of an informal inviting chat (that made me really feel comfortable). After that it was on to the main meeting. What was unusual was the truth that the conversation was very similar to an in person meeting, except it was via live chat!

The inquiries had to do with my previous experience, why I was looking for the job, exactly how I ‘d take care of specific circumstances and my understanding of The Conversation Shop and also their solutions.

Amy was wanting to expose my toughness and also weaknesses to determine whether I could fulfill the high assumptions that they set. She needed to know where I would require a little extra training as well as where I can bring new abilities to the team.

Why I wanted the setting was also extremely vital of course. Although much of our team is spread out across the UK, The Chat Store is certainly a close knit group with large aspirations. Each one people is an indispensable part of supplying the outcomes that we do for clients.

Demands, such as my typing speed, were evaluated too naturally. Needing to transform numerous site visitors whilst providing customer contentment means that you have to assume as well as type fast.

Amy also gave me the opportunity to ask any questions that I had, and she addressed them thoroughly. I enjoyed and wishing that I succeeded in my online chat interview!

As you have actually possibly thought (by me creating this article) I did do well in my first meeting for the live conversation job. I was invited to the next phase of the application procedure– a telephone meeting with Amy and one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment procedure and I was proud that I had actually got this far however I was additionally very nervous! The good news is the telephone interview was not as scary as I once thought and it was more casual than official.

I got asked about my leisure activities, what I like to do in my spare time and also a few questions concerning the Live Conversation Representative placement. I also had some comments on my ‘Live Conversation Meeting’, which was terrific to listen to.

A lot of the questions that Joe asked had to do with my character. Joe stated that proceeding with everyone and becoming a part of The Chat Store household was a very essential variable.

It was an enjoyment to speak on the phone to my prospective future employers and I hopped on well with them, there was a buzz airborne. At the end of the telephone meeting I was used the setting … and also I accepted with terrific enjoyment, obviously. I was over the moon and I still am!

Once I had actually accepted the deal I was emailed the agreements that required to be authorized electronically (just how amazing is that), my working hrs, what group I would remain in and all of my log-in information prepared for my training.

Not long after this I had a telephone call with John– my Team Leader. This call lasted about 2 hrs and he discussed everything I required to understand about the “Live Conversation Representative” position. I made sure to make great deals of notes in my notebook as it is a lot to absorb.

I was after that offered the dates of when my training would commence (training lasts around 3 weeks as well as we’re paid throughout the procedure) and also other details I required to learn about the training procedure consisting of exactly what would take place. John was a pleasure to talk with as well as I felt comfy talking to him as he stated he would be there for any kind of questions I might have if I am ever before not sure or stuck.


I have had a poor spell of disease, which indicated I was not able to begin my training when prepared. The Good News Is The Conversation Store are a number of wonderful individuals that are patiently waiting on me to be well enough again. I have never ever known such an understanding company as well as I feel fortunate to be used by them.

Equally as I will surrender my work search, I came across The Conversation Store. I’m excitedly awaiting getting well and also starting my training. Hopefully I will be a fully fledged online chat representative quickly … watch this area, my next post will inform you all about my journey through the training procedure.