I had actually been looking for a job functioning from house for some time as well as will give up. Most ‘function from home’ jobs that you discover online appear to be some kind of pyramid or ‘begin your very own business’ plan. Paying a signing up with fee or buying their items for you to sell on? No many thanks!

One day I decided to have another little look and came across The Conversation Shop. I saw the “Live Chat Agent” work on their professions page and also, after reviewing the description, a big wave of joy came me. Not only did I suit their needs to a tee (thorough learner with a curious mind, strong ability to multi-task, high levels of organisation live chat jobs from home for 16 year olds and also a typing speed above 80 words per min), it additionally seemed like a job that I would really like to do!

I used immediately! I patiently waited for a reply however, to my surprise, I wasn’t waiting long in all.

Amy, a Team Manager at The Chat Store, emailed me as well as used me a ‘Live Conversation Meeting’; adhering to on from the initial application questions, this is the initial stage of the recruitment procedure.

I was instead excited as I had never ever experienced a meeting this way before. Around 3 o’clock one afternoon, it was time for my meeting using The Chat Store’s web site. I opened my web browser, mosted likely to The Conversation Store homepage and also just clicked the live chat tab. I had actually arrived at my interview.

After introducing myself to a representative that was handling conversation at the time, I was swiftly moved to Amy, who was ready and also waiting to start my meeting.

My meeting started like any other: we introduced ourselves as well as had a little bit of an informal inviting chat (that made me really feel comfortable). Then it was on to the major interview. What was unusual was the fact that the discussion was extremely comparable to a face-to-face meeting, other than it was using live conversation!

The inquiries had to do with my previous experience, why I was requesting the work, how I would certainly handle specific situations and also my understanding of The Chat Store and their services.

Amy was looking to expose my toughness as well as weaknesses to identify whether I can satisfy the high expectations that they set. She wanted to know where I would certainly require a little additional training as well as where I might bring new talents to the team.

Why I wanted the position was also very crucial obviously. Although much of our group is spread out across the UK, The Chat Shop is definitely a close weaved group with large aspirations. Every one people is an integral part of providing the results that we do for clients.

Requirements, such as my inputting rate, were examined too obviously. Having to transform multiple internet site site visitors whilst offering customer satisfaction implies that you have to assume and type quickly.

Amy additionally offered me the chance to ask any inquiries that I had, and also she addressed them completely. I enjoyed and also wishing that I did well in my live conversation meeting!

As you’ve most likely guessed (by me creating this blog post) I did do well in my first interview for the online chat task. I was welcomed to the following stage of the application process– a telephone meeting with Amy as well as one of The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process and I was proud that I had got this far yet I was likewise very nervous! Fortunately the telephone meeting was not as frightening as I once believed as well as it was more laid-back than formal.

I obtained inquired about my hobbies, what I such as to do in my spare time and a couple of questions regarding the Live Chat Representative position. I likewise had some responses on my ‘Live Chat Interview’, which was excellent to hear.

A great deal of the inquiries that Joe asked had to do with my individuality. Joe claimed that getting on with everyone and also coming to be a part of The Chat Store household was an extremely crucial variable.

It was a pleasure to talk on the phone to my prospective future bosses and I got on well with them, there was a buzz airborne. At the end of the telephone meeting I was used the placement … and I approved with fantastic enjoyment, of course. I mored than the moon and also I still am!

When I had actually accepted the offer I was emailed the agreements that needed to be signed electronically (exactly how cool is that), my functioning hrs, what group I would certainly remain in and all of my log-in information ready for my training.

Not long hereafter I had a telephone call with John– my Team Leader. This telephone call lasted about 2 hrs and also he clarified whatever I needed to understand about the “Live Conversation Representative” setting. I ensured to make lots of notes in my note pad as it is a great deal to take in.

I was after that offered the days of when my training would certainly commence (training lasts around 3 weeks and we’re paid during the procedure) and also other information I required to learn about the training process including precisely what would occur. John was a pleasure to speak to as well as I really felt comfy chatting to him as he stated he would certainly be there for any inquiries I may have if I am ever before unclear or stuck.


I have had a poor bout of ill health, which implied I was incapable to start my training when organized. Thankfully The Conversation Store are a lot of terrific individuals who are patiently awaiting me to be well enough again. I have never ever recognized such an understanding company and also I feel fortunate to be employed by them.

Just as I was about to give up my work search, I came across The Conversation Store. I’m eagerly waiting for recovering and also starting my training. With any luck I will be a totally fledged online conversation representative quickly … enjoy this area, my next post will certainly inform you everything about my journey via the training process.