I had been searching for a work functioning from home for a while and also was about to give up. A lot of ‘work from residence’ work that you locate on the internet seem to be some form of pyramid or ‘begin your own organization’ system. Paying a signing up with charge or buying their products for you to sell on? No many thanks!

Eventually I decided to have one more little look and encountered The Conversation Store. I saw the “Live Conversation Representative” job on their careers web page as well as, after reviewing the description, a huge wave of joy came me. Not just did I fit their requirements to a tee (precise learner with a curious mind, solid ability to multi-task, high degrees of organisation no experience work at home social media jobs and also a keying rate over 80 words per minute), it additionally looked like a work that I would really like to do!

I applied immediately! I patiently waited for a reply yet, to my shock, I had not been waiting long in all.

Amy, a Group Supervisor at The Conversation Store, emailed me as well as supplied me a ‘Live Conversation Interview’; following on from the preliminary application questions, this is the initial stage of the recruitment procedure.

I was instead thrilled as I had actually never experienced an interview in this way prior to. Around 3 o’clock one mid-day, it was time for my meeting by means of The Conversation Store’s internet site. I opened my web browser, went to The Chat Shop homepage and merely clicked the online chat tab. I had actually come to my interview.

After presenting myself to an agent that was handling chat at the time, I was rapidly moved to Amy, that was ready as well as waiting to start my interview.

My meeting began like any other: we presented ourselves and had a little of a laid-back inviting conversation (that made me feel secure). After that it was on to the main interview. What was weird was the reality that the discussion was extremely comparable to an in person meeting, other than it was using real-time conversation!

The questions had to do with my previous experience, why I was making an application for the work, how I would certainly handle certain situations as well as my expertise of The Chat Shop and their services.

Amy was wanting to reveal my staminas and weak points to figure out whether I might meet the high expectations that they set. She wanted to know where I would certainly need a little additional training and where I can bring new abilities to the group.

Why I desired the setting was also very essential obviously. Although much of our group is spread out across the UK, The Chat Shop is absolutely a close knit team with large aspirations. Every one people is an integral part of providing the outcomes that we provide for clients.

Requirements, such as my typing rate, were examined also of course. Needing to convert multiple site visitors whilst supplying customer fulfillment implies that you have to think and also kind quickly.

Amy additionally provided me the chance to ask any inquiries that I had, and also she addressed them completely. I enjoyed and also hoping that I succeeded in my online chat interview!

As you have actually possibly presumed (by me composing this post) I did do well in my first meeting for the real-time chat task. I was invited to the next stage of the application process– a telephone interview with Amy as well as one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process and I was proud that I had got this far but I was also extremely nervous! Fortunately the telephone interview was not as terrifying as I once assumed as well as it was more casual than official.

I got inquired about my hobbies, what I like to do in my spare time and also a few concerns regarding the Live Chat Representative placement. I also had some feedback on my ‘Live Conversation Interview’, which was excellent to hear.

A lot of the concerns that Joe asked were about my character. Joe said that getting on with everybody and coming to be a part of The Chat Shop family members was an extremely crucial element.

It was a satisfaction to talk on the phone to my potential future employers and also I hopped on well with them, there was a buzz in the air. At the end of the telephone meeting I was provided the position … and also I approved with excellent satisfaction, obviously. I mored than the moon as well as I still am!

As soon as I had actually accepted the deal I was emailed the contracts that required to be signed digitally (just how great is that), my functioning hours, what group I would remain in and all of my log-in information all set for my training.

Not long hereafter I had a call with John– my Team Leader. This call lasted about 2 hours and also he clarified whatever I needed to find out about the “Live Conversation Representative” placement. I made certain to make lots of notes in my notebook as it is a great deal to absorb.

I was after that offered the days of when my training would certainly commence (training lasts around 3 weeks and also we’re paid during the procedure) and also various other information I required to find out about the training procedure including precisely what would certainly take place. John was a pleasure to talk to as well as I felt comfortable talking to him as he stated he would be there for any questions I may have if I am ever before uncertain or stuck.


I have had a poor spell of ill health, which suggested I was incapable to start my training when arranged. The Good News Is The Chat Shop are a bunch of fantastic people who are patiently waiting on me to be well enough once again. I have never known such an understanding firm and also I really feel fortunate to be employed by them.

Just as I will surrender my job search, I stumbled across The Conversation Shop. I’m eagerly waiting for getting well and beginning my training. Ideally I shall be a fully fledged online chat agent soon … see this area, my next blog post will certainly inform you everything about my journey via the training procedure.