I had actually been seeking a job functioning from residence for a while as well as was about to quit. A lot of ‘work from house’ work that you locate online appear to be some form of pyramid or ‘start your own company’ plan. Paying a signing up with cost or purchasing their products for you to sell on? No thanks!

Eventually I made a decision to have one more little appearance as well as discovered The Chat Shop. I saw the “Live Conversation Representative” job on their professions web page and, after checking out the summary, a large wave of joy came by me. Not only did I suit their needs to a tee (precise student with an investigative mind, strong capacity to multi-task, high degrees of organisation online chat room host jobs as well as a typing speed above 80 words per minute), it likewise seemed like a job that I would really like to do!

I applied instantly! I patiently waited for a reply yet, to my surprise, I had not been waiting long at all.

Amy, a Group Supervisor at The Chat Shop, emailed me as well as offered me a ‘Live Conversation Interview’; following on from the preliminary application inquiries, this is the initial stage of the employment process.

I was rather excited as I had never ever experienced a meeting this way before. Around 3 o’clock one mid-day, it was time for my interview via The Conversation Store’s website. I opened my internet browser, went to The Chat Store homepage and also merely clicked the online chat tab. I had reached my meeting.

After introducing myself to a representative that was managing chat at the time, I was rapidly transferred to Amy, who was ready and also waiting to start my meeting.

My interview started like any other: we presented ourselves and also had a little bit of a laid-back welcoming chat (which made me feel comfortable). After that it was on to the major interview. What was weird was the fact that the discussion was really similar to an in person interview, except it was using live conversation!

The questions were about my previous experience, why I was making an application for the task, exactly how I would certainly manage particular situations as well as my expertise of The Chat Store and also their solutions.

Amy was seeking to disclose my staminas and weaknesses to identify whether I can meet the high assumptions that they set. She would like to know where I would need a little added training and also where I could bring brand-new talents to the team.

Why I wanted the setting was likewise extremely important certainly. Although much of our team is spread out across the UK, The Conversation Shop is definitely a close weaved group with large passions. Each and every one of us is an integral part of delivering the outcomes that we provide for customers.

Needs, such as my inputting rate, were examined too naturally. Having to convert multiple web site visitors whilst giving customer fulfillment means that you have to think and also kind fast.

Amy likewise provided me the chance to ask any type of questions that I had, and also she answered them extensively. I mored than happy as well as really hoping that I succeeded in my real-time conversation meeting!

As you have actually most likely thought (by me writing this article) I did do well in my preliminary meeting for the live conversation job. I was welcomed to the following stage of the application procedure– a telephone interview with Amy and among The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and I was proud that I had got this much however I was additionally very nervous! Fortunately the telephone meeting was not as terrifying as I as soon as assumed as well as it was a lot more informal than official.

I got inquired about my pastimes, what I like to do in my leisure and also a couple of inquiries regarding the Live Conversation Agent placement. I also had some responses on my ‘Live Chat Meeting’, which was excellent to hear.

A lot of the questions that Joe asked were about my character. Joe claimed that proceeding with everybody and ending up being a part of The Chat Shop family members was a very crucial variable.

It was a satisfaction to talk on the phone to my potential future employers and also I jumped on well with them, there was a buzz airborne. At the end of the telephone meeting I was supplied the position … and also I accepted with great pleasure, certainly. I was over the moon and I still am!

As soon as I had actually accepted the offer I was emailed the contracts that required to be authorized electronically (just how great is that), my functioning hrs, what group I would certainly be in and all of my log-in details prepared for my training.

Not long after this I had a phone call with John– my Group Leader. This phone called lasted around 2 hours as well as he described whatever I required to understand about the “Live Chat Representative” placement. I saw to it to make lots of notes in my notebook as it is a lot to take in.

I was after that offered the dates of when my training would certainly start (training lasts around 3 weeks and we’re paid during the procedure) and other details I needed to find out about the training procedure including precisely what would occur. John was a pleasure to speak to and also I felt comfy talking to him as he stated he would be there for any inquiries I might have if I am ever not sure or stuck.


I have had a bad spell of ill health, which indicated I was not able to begin my training when organized. Fortunately The Chat Store are a bunch of remarkable individuals that are patiently waiting on me to be well enough again. I have actually never ever understood such an understanding company and also I feel fortunate to be used by them.

Just as I will give up my task search, I came across The Chat Store. I’m eagerly awaiting healing and starting my training. With any luck I will be a totally fledged online conversation representative soon … watch this room, my next post will inform you everything about my trip with the training process.