I had been seeking a work working from house for some time and also was about to give up. A lot of ‘work from house’ jobs that you locate on the internet appear to be some kind of pyramid or ‘start your own business’ system. Paying a joining fee or acquiring their products for you to sell on? No thanks!

Eventually I determined to have one more little appearance as well as stumbled upon The Chat Shop. I saw the “Live Chat Representative” job on their professions page and also, after reviewing the description, a big wave of happiness came me. Not only did I suit their needs to a tee (careful learner with an investigative mind, solid capacity to multi-task, high levels of organisation online chat support jobs reddit and also a keying rate over 80 words per minute), it additionally felt like a work that I would truly like to do!

I applied straight away! I patiently waited for a reply yet, to my surprise, I had not been waiting long in any way.

Amy, a Team Manager at The Chat Shop, emailed me and also offered me a ‘Live Conversation Meeting’; adhering to on from the initial application inquiries, this is the first stage of the employment process.

I was instead thrilled as I had actually never ever experienced a meeting in this way before. Around 3 o’clock one afternoon, it was time for my meeting by means of The Conversation Store’s site. I opened my browser, mosted likely to The Chat Shop homepage as well as merely clicked the live conversation tab. I had actually come to my interview.

After presenting myself to a representative that was taking care of chat at the time, I was quickly transferred to Amy, who prepared as well as waiting to begin my meeting.

My meeting started like any other: we introduced ourselves and had a bit of a casual inviting conversation (that made me feel comfortable). Then it was on to the major interview. What was unusual was the fact that the discussion was extremely comparable to a face-to-face interview, except it was by means of online conversation!

The inquiries had to do with my previous experience, why I was applying for the job, just how I would certainly take care of particular situations as well as my understanding of The Chat Shop and also their services.

Amy was aiming to expose my staminas as well as weak points to identify whether I can meet the high expectations that they establish. She needed to know where I would certainly require a little added training and where I can bring new skills to the team.

Why I wanted the placement was additionally really crucial of course. Although much of our team is spread out throughout the UK, The Conversation Store is definitely a close weaved team with large ambitions. Each one people is an important part of delivering the outcomes that we do for customers.

Requirements, such as my keying speed, were checked also certainly. Having to convert multiple site site visitors whilst offering client contentment indicates that you need to assume as well as type quick.

Amy additionally provided me the possibility to ask any kind of inquiries that I had, and also she addressed them thoroughly. I was happy and really hoping that I did well in my live conversation interview!

As you’ve probably guessed (by me composing this blog post) I did do well in my preliminary meeting for the live conversation job. I was welcomed to the next stage of the application process– a telephone meeting with Amy and also among The Chat Store’s Co-Founders, Joe.

This is the last stage of their employment procedure and also I was proud that I had actually got this far but I was additionally extremely nervous! Thankfully the telephone meeting was not as frightening as I once believed as well as it was extra casual than official.

I got asked about my hobbies, what I such as to do in my spare time and also a couple of questions about the Live Conversation Representative position. I additionally had some responses on my ‘Live Chat Interview’, which was excellent to listen to.

A lot of the concerns that Joe asked were about my individuality. Joe said that proceeding with everyone and also becoming a part of The Chat Shop family members was a really important variable.

It was a satisfaction to talk on the phone to my potential future employers as well as I jumped on well with them, there was a buzz airborne. At the end of the telephone meeting I was supplied the setting … as well as I accepted with excellent enjoyment, obviously. I was over the moon and also I still am!

When I had accepted the deal I was emailed the contracts that needed to be authorized electronically (just how amazing is that), my functioning hours, what team I would be in and all of my log-in information prepared for my training.

Not long after this I had a call with John– my Team Leader. This call lasted around 2 hours as well as he explained whatever I needed to know about the “Live Conversation Agent” position. I ensured to make great deals of notes in my note pad as it is a great deal to absorb.

I was after that given the days of when my training would start (training lasts around 3 weeks as well as we’re paid throughout the procedure) and various other information I required to find out about the training process consisting of specifically what would happen. John was a pleasure to talk with as well as I really felt comfortable talking to him as he claimed he would be there for any type of questions I may have if I am ever before not sure or stuck.


I have had a bad round of illness, which suggested I was not able to begin my training when set up. The Good News Is The Chat Shop are a number of fantastic individuals that are patiently waiting on me to be well enough once again. I have never known such an understanding company as well as I feel privileged to be employed by them.

Just as I will give up my task search, I came across The Conversation Store. I’m excitedly awaiting getting well and also beginning my training. Hopefully I shall be a completely fledged online chat agent soon … view this area, my following message will inform you all about my trip with the training process.