I had been searching for a task working from home for a while and also will surrender. A lot of ‘work from house’ jobs that you find on the internet seem to be some form of pyramid or ‘start your own organization’ plan. Paying a joining charge or acquiring their products for you to sell on? No many thanks!

Eventually I determined to have another little look and discovered The Chat Shop. I saw the “Live Conversation Representative” task on their jobs web page and also, after reviewing the summary, a big wave of happiness came me. Not just did I match their demands to a tee (careful student with an investigative mind, solid capability to multi-task, high levels of organisation paid social media jobs in south africa and also a keying rate above 80 words per min), it additionally seemed like a work that I would actually enjoy to do!

I used instantly! I patiently awaited a reply yet, to my shock, I wasn’t waiting long in any way.

Amy, a Group Manager at The Chat Shop, emailed me and supplied me a ‘Live Conversation Meeting’; complying with on from the preliminary application concerns, this is the first stage of the employment process.

I was rather delighted as I had never experienced an interview by doing this prior to. Around 3 o’clock one afternoon, it was time for my meeting using The Chat Store’s web site. I opened my browser, went to The Conversation Shop homepage as well as just clicked the live conversation tab. I had arrived at my meeting.

After introducing myself to an agent that was handling conversation at the time, I was swiftly transferred to Amy, who prepared and waiting to begin my interview.

My meeting began like any other: we introduced ourselves and also had a little bit of an informal welcoming chat (that made me feel comfortable). Then it was on to the primary meeting. What was strange was the reality that the discussion was very similar to an in person meeting, other than it was by means of real-time conversation!

The concerns were about my previous experience, why I was making an application for the work, how I would certainly handle particular situations as well as my knowledge of The Conversation Store and their solutions.

Amy was looking to reveal my strengths as well as weak points to establish whether I could satisfy the high expectations that they set. She wanted to know where I would certainly require a little additional training and also where I could bring new abilities to the team.

Why I desired the position was likewise very important of course. Although much of our group is spread throughout the UK, The Conversation Store is certainly a close knit group with big passions. Every one of us is an important part of delivering the results that we do for clients.

Demands, such as my inputting speed, were tested also certainly. Needing to convert multiple web site site visitors whilst supplying client satisfaction means that you have to assume and kind fast.

Amy additionally gave me the opportunity to ask any inquiries that I had, and also she addressed them completely. I was happy and also wishing that I succeeded in my online chat meeting!

As you have actually most likely thought (by me creating this article) I did succeed in my first meeting for the online conversation job. I was invited to the next stage of the application process– a telephone interview with Amy and among The Conversation Store’s Co-Founders, Joe.

This is the last stage of their recruitment procedure as well as I was proud that I had actually got this much but I was also very nervous! Luckily the telephone interview was not as frightening as I once assumed and it was extra laid-back than formal.

I got inquired about my leisure activities, what I like to do in my spare time and also a few concerns concerning the Live Chat Agent setting. I likewise had some comments on my ‘Live Chat Interview’, which was great to hear.

A lot of the concerns that Joe asked were about my individuality. Joe said that moving on with everybody and also coming to be a part of The Conversation Store family members was a really vital factor.

It was a satisfaction to speak on the phone to my potential future bosses as well as I got on well with them, there was a buzz in the air. At the end of the telephone interview I was used the position … as well as I accepted with fantastic satisfaction, naturally. I was over the moon and also I still am!

As soon as I had actually approved the deal I was emailed the contracts that required to be signed electronically (exactly how awesome is that), my working hrs, what team I would remain in and all of my log-in details prepared for my training.

Not long hereafter I had a telephone call with John– my Group Leader. This phone called lasted around 2 hours and also he discussed every little thing I needed to find out about the “Live Chat Representative” position. I saw to it to make great deals of notes in my notebook as it is a whole lot to absorb.

I was then given the dates of when my training would certainly commence (training lasts around 3 weeks and we’re paid during the procedure) and other details I needed to learn about the training procedure including specifically what would happen. John was a pleasure to talk to and also I felt comfortable talking to him as he stated he would certainly be there for any type of inquiries I might have if I am ever before unclear or stuck.


I have had a bad spell of disease, which meant I was not able to begin my training when organized. Luckily The Conversation Shop are a bunch of remarkable individuals who are patiently waiting for me to be well enough once again. I have actually never recognized such a comprehending company and also I feel blessed to be utilized by them.

Equally as I will quit my task search, I stumbled across The Conversation Shop. I’m excitedly waiting for recovering and starting my training. With any luck I shall be a totally fledged live conversation representative quickly … enjoy this room, my following post will tell you all about my trip through the training process.