I had been looking for a work working from home for some time and also was about to quit. Most ‘function from home’ jobs that you locate online seem to be some form of pyramid or ‘start your own organization’ plan. Paying a joining charge or buying their items for you to sell on? No many thanks!

Someday I chose to have another little look and discovered The Chat Shop. I saw the “Live Chat Representative” work on their careers web page as well as, after reading the summary, a huge wave of happiness came me. Not just did I suit their needs to a tee (careful learner with an investigative mind, strong ability to multi-task, high degrees of organisation paid social media jobs reddit and also a typing speed above 80 words per min), it likewise felt like a job that I would truly enjoy to do!

I applied quickly! I patiently awaited a reply however, to my shock, I wasn’t waiting long whatsoever.

Amy, a Group Supervisor at The Conversation Shop, emailed me as well as used me a ‘Live Conversation Meeting’; following on from the first application concerns, this is the first stage of the employment procedure.

I was instead thrilled as I had actually never experienced a meeting in this way before. Around 3 o’clock one mid-day, it was time for my meeting using The Chat Shop’s internet site. I opened my browser, went to The Chat Shop homepage and simply clicked the online conversation tab. I had gotten to my interview.

After introducing myself to a representative that was handling conversation at the time, I was quickly transferred to Amy, who was ready and also waiting to start my interview.

My meeting started like any other: we presented ourselves and also had a little bit of a casual welcoming chat (which made me really feel comfortable). Then it was on to the primary meeting. What was odd was the truth that the discussion was very comparable to an in person meeting, other than it was by means of real-time chat!

The inquiries had to do with my previous experience, why I was obtaining the job, how I would certainly take care of certain scenarios and also my understanding of The Conversation Store as well as their services.

Amy was looking to disclose my toughness and also weak points to figure out whether I might satisfy the high assumptions that they set. She wanted to know where I would need a little added training and where I might bring new talents to the group.

Why I desired the placement was likewise really important obviously. Although much of our team is spread out across the UK, The Chat Store is definitely a close knit team with huge ambitions. Each and every one people is an integral part of supplying the outcomes that we provide for clients.

Requirements, such as my typing rate, were tested too obviously. Having to transform several web site visitors whilst providing customer contentment implies that you need to think and also type fast.

Amy also offered me the possibility to ask any inquiries that I had, and also she addressed them thoroughly. I was happy and also really hoping that I did well in my real-time chat interview!

As you have actually most likely thought (by me writing this post) I did succeed in my preliminary meeting for the live chat work. I was welcomed to the following phase of the application process– a telephone meeting with Amy and also one of The Chat Store’s Co-Founders, Joe.

This is the last stage of their employment process and I was proud that I had got this far but I was additionally extremely nervous! Thankfully the telephone interview was not as terrifying as I as soon as assumed and also it was extra laid-back than official.

I got inquired about my pastimes, what I such as to do in my extra time and a couple of questions about the Live Conversation Representative setting. I also had some comments on my ‘Live Chat Interview’, which was terrific to listen to.

A great deal of the questions that Joe asked were about my character. Joe stated that moving on with everyone and coming to be a part of The Conversation Shop family was a very important aspect.

It was a pleasure to talk on the phone to my possible future employers and also I got on well with them, there was a buzz airborne. At the end of the telephone meeting I was used the placement … and also I approved with excellent pleasure, obviously. I was over the moon and also I still am!

As soon as I had actually accepted the deal I was emailed the contracts that required to be authorized electronically (just how amazing is that), my working hrs, what group I would be in and all of my log-in information ready for my training.

Not long after this I had a telephone call with John– my Team Leader. This phone called lasted about 2 hrs as well as he discussed whatever I needed to know about the “Live Chat Representative” position. I made sure to make lots of notes in my notebook as it is a whole lot to take in.

I was then provided the dates of when my training would certainly begin (training lasts around 3 weeks and we’re paid throughout the process) as well as various other details I needed to find out about the training procedure including exactly what would certainly take place. John was a pleasure to talk with and I felt comfy chatting to him as he stated he would be there for any type of queries I might have if I am ever not sure or stuck.


I have had a bad spell of disease, which suggested I was incapable to start my training when organized. The Good News Is The Chat Store are a lot of terrific people who are patiently waiting for me to be all right once again. I have actually never ever understood such a recognizing company and I feel blessed to be used by them.

Equally as I was about to give up my task search, I came across The Chat Shop. I’m excitedly waiting for recovering and also beginning my training. Ideally I will be a completely fledged real-time conversation representative soon … enjoy this room, my following article will tell you all about my trip through the training process.