I had actually been looking for a job functioning from home for a while and was about to give up. A lot of ‘work from house’ tasks that you find on-line appear to be some kind of pyramid or ‘start your own service’ scheme. Paying a joining cost or buying their products for you to sell on? No many thanks!

One day I determined to have one more little look and encountered The Conversation Store. I saw the “Live Conversation Representative” work on their occupations web page and also, after reading the description, a huge wave of happiness came by me. Not only did I match their requirements to a tee (careful learner with an inquisitive mind, strong capacity to multi-task, high degrees of organisation part time chat support jobs and a typing rate over 80 words per minute), it likewise felt like a job that I would really like to do!

I applied straight away! I patiently awaited a reply however, to my shock, I wasn’t waiting long in all.

Amy, a Group Manager at The Conversation Store, emailed me and offered me a ‘Live Chat Meeting’; adhering to on from the preliminary application inquiries, this is the initial stage of the recruitment process.

I was rather excited as I had never experienced an interview in this way prior to. Around 3 o’clock one afternoon, it was time for my interview by means of The Conversation Shop’s website. I opened my internet browser, mosted likely to The Chat Shop homepage as well as merely clicked the real-time conversation tab. I had actually come to my meeting.

After presenting myself to a representative that was taking care of conversation at the time, I was quickly moved to Amy, who was ready and also waiting to start my interview.

My interview began like any other: we introduced ourselves and had a little of an informal inviting chat (that made me feel comfortable). Then it was on to the main meeting. What was unusual was the reality that the discussion was really similar to an in person meeting, except it was by means of online conversation!

The questions were about my previous experience, why I was obtaining the work, exactly how I would certainly deal with certain circumstances as well as my knowledge of The Chat Store and also their services.

Amy was aiming to expose my staminas as well as weak points to identify whether I can fulfill the high expectations that they set. She would like to know where I would certainly need a little extra training and where I might bring brand-new skills to the team.

Why I desired the position was additionally extremely important certainly. Although much of our team is spread throughout the UK, The Chat Shop is absolutely a close knit group with large aspirations. Each one of us is an integral part of supplying the results that we do for customers.

Needs, such as my keying speed, were evaluated too certainly. Needing to convert several internet site site visitors whilst supplying customer complete satisfaction suggests that you have to think and also type fast.

Amy additionally gave me the chance to ask any type of inquiries that I had, and she answered them completely. I enjoyed and also wishing that I did well in my real-time chat meeting!

As you have actually possibly presumed (by me creating this blog post) I did succeed in my initial interview for the online conversation work. I was invited to the next phase of the application process– a telephone interview with Amy and also one of The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process as well as I was proud that I had got this much however I was likewise extremely nervous! Luckily the telephone interview was not as terrifying as I as soon as thought as well as it was more informal than official.

I obtained inquired about my hobbies, what I like to do in my spare time and also a couple of inquiries about the Live Chat Representative position. I also had some comments on my ‘Live Conversation Meeting’, which was fantastic to hear.

A lot of the concerns that Joe asked had to do with my character. Joe said that proceeding with everybody and also coming to be a part of The Chat Shop family was an extremely vital element.

It was a pleasure to speak on the phone to my possible future employers and I hopped on well with them, there was a buzz airborne. At the end of the telephone meeting I was supplied the setting … and I accepted with excellent satisfaction, certainly. I mored than the moon and also I still am!

As soon as I had approved the deal I was emailed the agreements that required to be signed electronically (just how cool is that), my functioning hours, what group I would certainly remain in and all of my log-in details prepared for my training.

Not long hereafter I had a phone call with John– my Team Leader. This telephone call lasted about 2 hrs and also he clarified every little thing I required to learn about the “Live Chat Representative” placement. I saw to it to make great deals of notes in my notebook as it is a great deal to absorb.

I was after that offered the dates of when my training would begin (training lasts around 3 weeks and we’re paid during the procedure) and other information I needed to understand about the training process consisting of precisely what would certainly occur. John was a satisfaction to speak with and I felt comfy chatting to him as he claimed he would be there for any type of inquiries I may have if I am ever unclear or stuck.

However…

I have had a negative bout of illness, which meant I was incapable to start my training when arranged. Fortunately The Conversation Shop are a bunch of wonderful individuals who are patiently awaiting me to be all right once again. I have actually never ever understood such a comprehending company as well as I feel fortunate to be employed by them.

Equally as I will quit my task search, I came across The Chat Store. I’m excitedly waiting for healing and starting my training. Hopefully I will be a fully fledged online chat representative soon … view this space, my following blog post will certainly tell you all about my journey via the training procedure.