I had actually been searching for a job working from house for a while and will give up. The majority of ‘function from residence’ tasks that you find on-line seem to be some form of pyramid or ‘start your very own service’ scheme. Paying a joining fee or purchasing their products for you to sell on? No many thanks!

Eventually I chose to have one more little look as well as found The Conversation Store. I saw the “Live Chat Agent” work on their occupations web page as well as, after reviewing the description, a large wave of happiness came over me. Not only did I match their requirements to a tee (meticulous student with a curious mind, solid ability to multi-task, high degrees of organisation remote jobs social media and also a keying speed over 80 words per minute), it also seemed like a task that I would truly like to do!

I applied straight away! I patiently awaited a reply but, to my shock, I wasn’t waiting long in any way.

Amy, a Group Supervisor at The Conversation Shop, emailed me and supplied me a ‘Live Conversation Interview’; complying with on from the preliminary application questions, this is the initial stage of the recruitment procedure.

I was rather delighted as I had actually never experienced a meeting by doing this prior to. Around 3 o’clock one afternoon, it was time for my interview by means of The Conversation Store’s website. I opened my browser, went to The Conversation Shop homepage and also simply clicked the live conversation tab. I had actually arrived at my interview.

After presenting myself to a representative that was handling conversation at the time, I was promptly moved to Amy, that prepared as well as waiting to begin my interview.

My interview began like any other: we introduced ourselves as well as had a little of a laid-back inviting chat (that made me feel at ease). After that it was on to the major interview. What was odd was the fact that the conversation was really comparable to an in person meeting, except it was via online conversation!

The inquiries were about my previous experience, why I was looking for the work, how I would certainly manage specific situations and my expertise of The Conversation Shop and also their solutions.

Amy was wanting to disclose my staminas and also weaknesses to figure out whether I could meet the high expectations that they establish. She would like to know where I would require a little added training as well as where I might bring new talents to the team.

Why I wanted the setting was also really important certainly. Although much of our team is spread out throughout the UK, The Chat Shop is certainly a close weaved group with huge passions. Each and every one people is an integral part of providing the results that we provide for clients.

Requirements, such as my inputting speed, were examined as well certainly. Needing to transform multiple site visitors whilst providing consumer complete satisfaction suggests that you have to think as well as kind fast.

Amy additionally gave me the chance to ask any type of concerns that I had, and she addressed them completely. I enjoyed as well as wishing that I did well in my online conversation interview!

As you’ve most likely presumed (by me writing this blog post) I did succeed in my initial meeting for the live conversation task. I was invited to the following stage of the application process– a telephone interview with Amy and one of The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and I was proud that I had got this far however I was also very anxious! Luckily the telephone interview was not as scary as I once thought and it was a lot more informal than official.

I obtained asked about my hobbies, what I such as to do in my spare time and also a couple of concerns concerning the Live Conversation Representative setting. I likewise had some feedback on my ‘Live Conversation Interview’, which was terrific to listen to.

A great deal of the inquiries that Joe asked had to do with my character. Joe claimed that moving on with everybody and coming to be a part of The Chat Store household was a very important aspect.

It was a pleasure to speak on the phone to my possible future employers as well as I hopped on well with them, there was a buzz airborne. At the end of the telephone meeting I was offered the position … and also I approved with great pleasure, certainly. I was over the moon as well as I still am!

As soon as I had accepted the offer I was emailed the agreements that required to be authorized electronically (just how awesome is that), my functioning hrs, what group I would remain in and all of my log-in information ready for my training.

Not long after this I had a telephone call with John– my Team Leader. This phone called lasted about 2 hours as well as he discussed whatever I required to learn about the “Live Conversation Agent” position. I ensured to make lots of notes in my note pad as it is a lot to take in.

I was after that provided the dates of when my training would start (training lasts around 3 weeks as well as we’re paid throughout the process) as well as other details I required to learn about the training process including exactly what would happen. John was a pleasure to speak with and also I felt comfortable talking to him as he said he would be there for any kind of queries I may have if I am ever not sure or stuck.


I have had a poor spell of disease, which indicated I was not able to start my training when arranged. The Good News Is The Conversation Shop are a lot of remarkable people that are patiently waiting on me to be all right again. I have actually never known such a comprehending business and I really feel blessed to be used by them.

Just as I was about to surrender my job search, I came across The Conversation Shop. I’m eagerly waiting for getting well as well as starting my training. Ideally I shall be a fully fledged online chat agent quickly … enjoy this room, my next post will certainly tell you all about my journey with the training process.