I had actually been trying to find a task working from house for a while and will surrender. Many ‘function from house’ jobs that you find on-line appear to be some type of pyramid or ‘start your own business’ plan. Paying a signing up with charge or getting their products for you to sell on? No many thanks!

Someday I chose to have one more little look and found The Chat Shop. I saw the “Live Chat Representative” work on their occupations web page and also, after reading the summary, a big wave of joy came by me. Not just did I fit their demands to a tee (precise student with an investigative mind, strong capacity to multi-task, high degrees of organisation social media freelance jobs melbourne as well as a keying speed above 80 words per min), it also seemed like a job that I would really enjoy to do!

I applied immediately! I patiently waited for a reply yet, to my surprise, I had not been waiting long whatsoever.

Amy, a Team Manager at The Chat Shop, emailed me and also supplied me a ‘Live Conversation Meeting’; following on from the first application questions, this is the first stage of the recruitment procedure.

I was rather thrilled as I had never ever experienced an interview this way prior to. Around 3 o’clock one afternoon, it was time for my meeting via The Conversation Shop’s site. I opened my web browser, mosted likely to The Chat Shop homepage as well as just clicked the live conversation tab. I had actually reached my meeting.

After presenting myself to a representative that was taking care of chat at the time, I was rapidly transferred to Amy, who prepared and waiting to begin my meeting.

My meeting started like any other: we presented ourselves and also had a little of a laid-back inviting conversation (which made me really feel secure). Then it was on to the major interview. What was unusual was the fact that the conversation was really comparable to an in person interview, other than it was through live chat!

The questions were about my previous experience, why I was getting the job, exactly how I ‘d take care of specific scenarios and also my knowledge of The Chat Shop and also their services.

Amy was looking to disclose my staminas and weaknesses to determine whether I could fulfill the high expectations that they set. She needed to know where I would require a little additional training and also where I can bring new talents to the team.

Why I wanted the placement was likewise very crucial of course. Although much of our team is spread throughout the UK, The Chat Store is definitely a close knit team with huge aspirations. Each one of us is an indispensable part of providing the results that we do for customers.

Requirements, such as my typing speed, were checked as well of course. Needing to transform multiple site site visitors whilst offering customer fulfillment indicates that you need to assume as well as type quickly.

Amy also offered me the opportunity to ask any type of questions that I had, and also she answered them thoroughly. I was happy and hoping that I did well in my online conversation interview!

As you’ve possibly presumed (by me creating this post) I did succeed in my preliminary meeting for the online conversation job. I was welcomed to the next stage of the application process– a telephone interview with Amy and also among The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment process as well as I was proud that I had actually got this much but I was also extremely nervous! Luckily the telephone meeting was not as terrifying as I when assumed and also it was more laid-back than formal.

I got inquired about my hobbies, what I such as to do in my spare time and also a couple of questions about the Live Chat Agent position. I additionally had some comments on my ‘Live Chat Meeting’, which was terrific to listen to.

A lot of the questions that Joe asked had to do with my individuality. Joe claimed that moving on with everybody and ending up being a part of The Conversation Store family members was a really important element.

It was a satisfaction to talk on the phone to my prospective future bosses and I jumped on well with them, there was a buzz in the air. At the end of the telephone meeting I was supplied the placement … and I accepted with terrific enjoyment, naturally. I mored than the moon as well as I still am!

Once I had accepted the offer I was emailed the contracts that needed to be signed digitally (exactly how awesome is that), my functioning hrs, what team I would remain in and all of my log-in details all set for my training.

Not long after this I had a telephone call with John– my Team Leader. This call lasted about 2 hrs and also he described every little thing I needed to know about the “Live Conversation Agent” position. I made certain to make lots of notes in my note pad as it is a lot to absorb.

I was then provided the dates of when my training would begin (training lasts around 3 weeks as well as we’re paid during the process) and also various other information I required to know about the training procedure consisting of exactly what would certainly happen. John was a pleasure to talk with as well as I felt comfortable chatting to him as he claimed he would be there for any kind of queries I may have if I am ever uncertain or stuck.


I have had a bad spell of ill health, which implied I was unable to start my training when set up. Fortunately The Chat Shop are a lot of terrific individuals who are patiently awaiting me to be all right again. I have actually never ever recognized such an understanding business and also I really feel privileged to be employed by them.

Just as I will quit my work search, I stumbled across The Conversation Shop. I’m excitedly waiting for recovering and also starting my training. Hopefully I shall be a totally fledged real-time conversation representative soon … view this area, my next blog post will tell you everything about my journey through the training procedure.