I had been searching for a work functioning from house for a while and also was about to quit. Most ‘function from home’ tasks that you find online seem to be some kind of pyramid or ‘begin your very own organization’ scheme. Paying a joining fee or acquiring their products for you to sell on? No many thanks!

One day I chose to have an additional little appearance and came across The Chat Shop. I saw the “Live Chat Representative” work on their jobs page and, after reviewing the description, a huge wave of joy came over me. Not only did I fit their demands to a tee (precise student with an investigative mind, strong ability to multi-task, high levels of organisation social media job asking for writing sample reddit and also a keying speed over 80 words per min), it likewise felt like a job that I would really enjoy to do!

I applied straight away! I patiently waited for a reply yet, to my shock, I had not been waiting long at all.

Amy, a Team Manager at The Conversation Shop, emailed me and offered me a ‘Live Conversation Meeting’; adhering to on from the initial application concerns, this is the initial stage of the employment process.

I was rather delighted as I had never ever experienced an interview this way before. Around 3 o’clock one mid-day, it was time for my meeting by means of The Chat Shop’s site. I opened my web browser, mosted likely to The Chat Shop homepage and simply clicked the real-time conversation tab. I had actually come to my meeting.

After introducing myself to a representative that was handling chat at the time, I was quickly transferred to Amy, that was ready and waiting to start my interview.

My meeting began like any other: we introduced ourselves as well as had a little bit of a laid-back welcoming chat (that made me feel at ease). Then it was on to the main interview. What was weird was the fact that the conversation was extremely comparable to a face-to-face interview, other than it was via live chat!

The questions were about my previous experience, why I was making an application for the task, how I ‘d handle specific situations and also my expertise of The Chat Store and also their solutions.

Amy was aiming to reveal my staminas and also weaknesses to figure out whether I might meet the high expectations that they establish. She wanted to know where I would require a little added training as well as where I might bring new abilities to the group.

Why I wanted the setting was likewise really essential naturally. Although much of our team is spread throughout the UK, The Chat Shop is certainly a close knit team with big ambitions. Every one of us is an essential part of supplying the results that we do for customers.

Needs, such as my keying speed, were evaluated as well certainly. Having to transform multiple website visitors whilst offering customer fulfillment implies that you have to believe and also type fast.

Amy also gave me the chance to ask any questions that I had, and she addressed them completely. I was happy as well as wishing that I succeeded in my live conversation interview!

As you’ve probably guessed (by me writing this article) I did succeed in my preliminary interview for the online conversation task. I was invited to the next phase of the application process– a telephone interview with Amy and among The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment procedure as well as I was proud that I had got this far yet I was additionally extremely worried! Luckily the telephone interview was not as scary as I when assumed and it was much more casual than formal.

I got asked about my leisure activities, what I such as to do in my leisure and a few inquiries concerning the Live Chat Representative setting. I additionally had some feedback on my ‘Live Chat Meeting’, which was excellent to listen to.

A great deal of the questions that Joe asked had to do with my character. Joe said that getting on with everyone and coming to be a part of The Chat Store family members was a really essential variable.

It was a pleasure to talk on the phone to my prospective future employers as well as I hopped on well with them, there was a buzz in the air. At the end of the telephone meeting I was provided the placement … and also I accepted with excellent pleasure, certainly. I was over the moon and I still am!

As soon as I had accepted the deal I was emailed the contracts that needed to be signed electronically (how trendy is that), my working hours, what group I would be in and all of my log-in information prepared for my training.

Not long hereafter I had a phone call with John– my Team Leader. This call lasted around 2 hrs as well as he described whatever I needed to learn about the “Live Conversation Representative” placement. I made sure to make great deals of notes in my notebook as it is a great deal to take in.

I was then provided the days of when my training would commence (training lasts around 3 weeks and we’re paid during the process) as well as various other information I needed to learn about the training process including exactly what would take place. John was an enjoyment to talk with and also I felt comfortable talking to him as he said he would be there for any type of queries I might have if I am ever before unclear or stuck.


I have had a negative spell of ill health, which suggested I was not able to start my training when prepared. Thankfully The Conversation Shop are a number of terrific people that are patiently waiting for me to be all right again. I have never understood such a recognizing business and also I really feel blessed to be employed by them.

Just as I was about to quit my task search, I stumbled across The Chat Store. I’m excitedly waiting for recovering and beginning my training. With any luck I will be a totally fledged real-time chat agent soon … enjoy this space, my following post will inform you everything about my trip with the training process.