I had actually been trying to find a work working from home for some time as well as was about to quit. A lot of ‘function from residence’ tasks that you locate on the internet seem to be some kind of pyramid or ‘start your own business’ system. Paying a joining fee or buying their items for you to sell on? No thanks!

Someday I chose to have another little look as well as came across The Chat Store. I saw the “Live Chat Agent” work on their jobs page as well as, after checking out the summary, a large wave of happiness came me. Not only did I suit their requirements to a tee (meticulous learner with an analytical mind, strong capacity to multi-task, high degrees of organisation social media jobs in bahrain as well as a typing rate above 80 words per min), it additionally looked like a work that I would actually like to do!

I applied instantly! I patiently awaited a reply however, to my shock, I wasn’t waiting long in all.

Amy, a Team Manager at The Chat Store, emailed me and supplied me a ‘Live Conversation Meeting’; complying with on from the preliminary application concerns, this is the initial stage of the employment procedure.

I was instead excited as I had actually never ever experienced an interview this way prior to. Around 3 o’clock one afternoon, it was time for my meeting by means of The Chat Shop’s site. I opened my web browser, mosted likely to The Conversation Shop homepage and merely clicked the online chat tab. I had come to my interview.

After presenting myself to a representative that was handling conversation at the time, I was quickly moved to Amy, who was ready and also waiting to begin my interview.

My interview began like any other: we introduced ourselves and also had a little bit of a casual inviting conversation (that made me really feel secure). After that it was on to the main meeting. What was odd was the fact that the conversation was very comparable to an in person interview, except it was by means of live chat!

The concerns had to do with my previous experience, why I was making an application for the work, exactly how I would certainly take care of particular circumstances and also my knowledge of The Conversation Store as well as their services.

Amy was seeking to expose my staminas as well as weak points to establish whether I might fulfill the high expectations that they establish. She would like to know where I would need a little added training as well as where I could bring brand-new abilities to the group.

Why I desired the position was also very essential of course. Although much of our team is spread out throughout the UK, The Chat Shop is absolutely a close weaved team with big ambitions. Each and every one people is an important part of providing the results that we provide for customers.

Demands, such as my inputting rate, were tested as well naturally. Having to convert multiple internet site site visitors whilst giving customer contentment suggests that you need to believe and also kind quick.

Amy likewise gave me the possibility to ask any type of concerns that I had, and also she addressed them extensively. I was happy and also wishing that I did well in my online conversation interview!

As you’ve possibly guessed (by me creating this blog post) I did succeed in my preliminary interview for the online chat work. I was invited to the following phase of the application procedure– a telephone interview with Amy and also among The Chat Store’s Co-Founders, Joe.

This is the last stage of their employment procedure and I was proud that I had got this far yet I was also very worried! Fortunately the telephone meeting was not as scary as I once believed and also it was a lot more informal than formal.

I got asked about my pastimes, what I such as to do in my extra time as well as a few inquiries concerning the Live Chat Agent setting. I also had some comments on my ‘Live Chat Meeting’, which was excellent to listen to.

A lot of the inquiries that Joe asked had to do with my individuality. Joe said that getting on with everyone and coming to be a part of The Chat Store family was an extremely essential element.

It was a satisfaction to talk on the phone to my prospective future employers and also I got on well with them, there was a buzz in the air. At the end of the telephone meeting I was used the placement … and also I accepted with fantastic satisfaction, of course. I mored than the moon and also I still am!

When I had accepted the deal I was emailed the contracts that required to be signed digitally (exactly how awesome is that), my functioning hrs, what group I would remain in and all of my log-in information prepared for my training.

Not long hereafter I had a phone call with John– my Group Leader. This call lasted around 2 hours as well as he explained every little thing I required to learn about the “Live Chat Representative” position. I saw to it to make lots of notes in my notebook as it is a whole lot to take in.

I was after that provided the dates of when my training would commence (training lasts around 3 weeks and also we’re paid during the procedure) and also other information I needed to learn about the training process consisting of exactly what would occur. John was a pleasure to talk to and also I felt comfortable chatting to him as he claimed he would certainly be there for any kind of queries I may have if I am ever uncertain or stuck.


I have had a bad spell of illness, which indicated I was not able to begin my training when set up. The Good News Is The Chat Shop are a bunch of remarkable individuals that are patiently waiting on me to be all right again. I have actually never understood such a recognizing business as well as I really feel blessed to be utilized by them.

Just as I was about to surrender my work search, I stumbled across The Conversation Store. I’m eagerly waiting for healing as well as beginning my training. With any luck I shall be a fully fledged live chat agent soon … watch this room, my following article will certainly inform you all about my trip with the training procedure.