I had actually been searching for a task functioning from house for a while as well as will give up. Most ‘work from home’ work that you find online appear to be some form of pyramid or ‘begin your own business’ plan. Paying a joining cost or getting their products for you to sell on? No thanks!

Someday I made a decision to have one more little appearance as well as stumbled upon The Chat Shop. I saw the “Live Conversation Agent” job on their jobs page and, after reviewing the summary, a big wave of joy came over me. Not only did I fit their needs to a tee (meticulous learner with an inquisitive mind, strong ability to multi-task, high degrees of organisation social media jobs in kochi as well as a typing speed above 80 words per min), it likewise seemed like a work that I would truly enjoy to do!

I applied immediately! I patiently awaited a reply however, to my shock, I wasn’t waiting long in all.

Amy, a Team Manager at The Conversation Store, emailed me as well as provided me a ‘Live Conversation Interview’; adhering to on from the initial application concerns, this is the initial stage of the employment process.

I was instead excited as I had actually never ever experienced an interview this way prior to. Around 3 o’clock one afternoon, it was time for my meeting through The Chat Shop’s internet site. I opened my internet browser, went to The Chat Store homepage and also simply clicked the real-time chat tab. I had actually come to my interview.

After presenting myself to a representative that was handling chat at the time, I was rapidly transferred to Amy, that was ready and waiting to start my meeting.

My meeting began like any other: we introduced ourselves and had a little of a laid-back inviting chat (that made me feel at ease). After that it was on to the main interview. What was weird was the reality that the conversation was extremely similar to an in person interview, except it was using online chat!

The questions had to do with my previous experience, why I was requesting the work, exactly how I ‘d deal with specific situations as well as my knowledge of The Chat Store and also their solutions.

Amy was aiming to expose my toughness and weak points to figure out whether I could satisfy the high assumptions that they establish. She wished to know where I would require a little added training and where I could bring brand-new skills to the team.

Why I wanted the placement was also really vital of course. Although much of our team is spread throughout the UK, The Conversation Store is certainly a close knit group with big passions. Each one people is an indispensable part of providing the outcomes that we provide for customers.

Demands, such as my inputting speed, were tested also certainly. Needing to convert numerous site visitors whilst supplying consumer fulfillment means that you have to believe and kind quickly.

Amy additionally provided me the chance to ask any inquiries that I had, and also she addressed them thoroughly. I enjoyed and wishing that I succeeded in my online chat interview!

As you’ve possibly presumed (by me composing this article) I did do well in my first meeting for the live chat work. I was invited to the following phase of the application process– a telephone interview with Amy as well as among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process and I was proud that I had actually got this far but I was additionally very nervous! Luckily the telephone interview was not as frightening as I once thought and also it was a lot more laid-back than official.

I obtained asked about my leisure activities, what I like to do in my extra time and a couple of concerns regarding the Live Chat Representative setting. I also had some comments on my ‘Live Conversation Meeting’, which was fantastic to listen to.

A great deal of the questions that Joe asked were about my individuality. Joe stated that getting on with everybody as well as becoming a part of The Chat Shop family was a very crucial factor.

It was a satisfaction to speak on the phone to my prospective future bosses and also I jumped on well with them, there was a buzz in the air. At the end of the telephone meeting I was supplied the position … and I approved with excellent pleasure, certainly. I was over the moon and I still am!

As soon as I had actually accepted the offer I was emailed the contracts that needed to be signed electronically (just how awesome is that), my working hours, what group I would certainly remain in and all of my log-in details prepared for my training.

Not long hereafter I had a call with John– my Team Leader. This telephone call lasted around 2 hrs and also he clarified every little thing I required to learn about the “Live Conversation Agent” placement. I saw to it to make lots of notes in my notebook as it is a lot to take in.

I was then offered the dates of when my training would start (training lasts around 3 weeks and also we’re paid during the procedure) and also various other information I needed to find out about the training procedure including specifically what would certainly happen. John was a pleasure to speak to and also I felt comfy chatting to him as he stated he would certainly be there for any kind of inquiries I might have if I am ever unclear or stuck.


I have had a bad bout of disease, which suggested I was unable to start my training when prepared. Luckily The Chat Store are a lot of remarkable individuals who are patiently waiting for me to be all right again. I have actually never known such an understanding business and I really feel blessed to be utilized by them.

Equally as I will give up my work search, I came across The Conversation Store. I’m eagerly waiting for getting well and also beginning my training. Hopefully I will be a totally fledged online conversation agent quickly … see this space, my next blog post will tell you all about my journey with the training procedure.