I had been trying to find a job working from home for a while and also will give up. Most ‘function from home’ work that you discover on the internet seem to be some form of pyramid or ‘begin your very own business’ plan. Paying a joining fee or getting their products for you to sell on? No thanks!

Eventually I made a decision to have an additional little look and stumbled upon The Chat Store. I saw the “Live Chat Agent” work on their occupations page as well as, after reading the description, a huge wave of joy came me. Not only did I fit their requirements to a tee (thorough learner with an investigative mind, strong capability to multi-task, high levels of organisation social media jobs in louisville ky and an inputting speed over 80 words per minute), it additionally appeared like a task that I would really like to do!

I applied straight away! I patiently waited for a reply however, to my surprise, I had not been waiting long in any way.

Amy, a Group Manager at The Conversation Shop, emailed me and also offered me a ‘Live Chat Interview’; adhering to on from the initial application inquiries, this is the initial stage of the recruitment process.

I was rather delighted as I had never experienced a meeting by doing this before. Around 3 o’clock one mid-day, it was time for my meeting via The Conversation Store’s website. I opened my web browser, went to The Conversation Shop homepage and also just clicked the real-time conversation tab. I had actually gotten to my meeting.

After presenting myself to a representative that was managing chat at the time, I was quickly transferred to Amy, who was ready and also waiting to start my interview.

My interview started like any other: we introduced ourselves and also had a bit of an informal welcoming chat (that made me really feel comfortable). Then it was on to the primary interview. What was strange was the truth that the discussion was very comparable to a face-to-face interview, except it was using online chat!

The questions were about my previous experience, why I was applying for the work, just how I ‘d deal with particular scenarios and also my expertise of The Conversation Shop as well as their solutions.

Amy was aiming to disclose my strengths as well as weak points to establish whether I can satisfy the high assumptions that they set. She wanted to know where I would certainly require a little extra training and where I could bring brand-new abilities to the group.

Why I desired the placement was also extremely vital naturally. Although much of our team is spread throughout the UK, The Chat Shop is certainly a close weaved team with large passions. Every one people is an essential part of delivering the outcomes that we provide for customers.

Demands, such as my typing speed, were checked too naturally. Needing to transform multiple site visitors whilst giving client satisfaction indicates that you have to think and kind fast.

Amy also provided me the chance to ask any concerns that I had, and she addressed them completely. I enjoyed as well as really hoping that I succeeded in my live conversation interview!

As you’ve probably guessed (by me creating this article) I did do well in my preliminary interview for the online conversation task. I was welcomed to the following phase of the application process– a telephone interview with Amy and also one of The Conversation Store’s Co-Founders, Joe.

This is the last stage of their employment process and also I was proud that I had actually got this much yet I was also extremely anxious! The good news is the telephone interview was not as terrifying as I as soon as thought and it was much more casual than formal.

I obtained asked about my leisure activities, what I like to do in my spare time and also a few concerns regarding the Live Conversation Representative setting. I also had some comments on my ‘Live Chat Meeting’, which was excellent to listen to.

A lot of the questions that Joe asked were about my character. Joe stated that proceeding with everybody and also coming to be a part of The Conversation Shop family members was an extremely important factor.

It was an enjoyment to talk on the phone to my prospective future employers and also I hopped on well with them, there was a buzz airborne. At the end of the telephone interview I was offered the placement … and also I approved with fantastic enjoyment, certainly. I mored than the moon and also I still am!

As soon as I had accepted the offer I was emailed the agreements that needed to be signed digitally (exactly how amazing is that), my functioning hours, what group I would be in and all of my log-in information ready for my training.

Not long hereafter I had a call with John– my Team Leader. This telephone call lasted around 2 hours and he discussed everything I required to find out about the “Live Conversation Agent” position. I made certain to make great deals of notes in my notebook as it is a lot to take in.

I was then given the days of when my training would begin (training lasts around 3 weeks as well as we’re paid during the process) and various other details I required to find out about the training process consisting of specifically what would take place. John was a satisfaction to talk to and also I really felt comfortable chatting to him as he said he would certainly be there for any kind of inquiries I might have if I am ever uncertain or stuck.


I have had a poor bout of ill health, which suggested I was incapable to start my training when organized. The Good News Is The Conversation Shop are a number of wonderful people who are patiently awaiting me to be all right once again. I have never known such a comprehending business and also I really feel fortunate to be employed by them.

Equally as I will quit my job search, I stumbled across The Conversation Shop. I’m eagerly waiting for recovering and also beginning my training. Ideally I shall be a fully fledged online chat representative quickly … watch this space, my next blog post will certainly inform you everything about my journey through the training process.