I had actually been searching for a job functioning from home for a while as well as will surrender. Most ‘work from house’ work that you discover on-line seem to be some type of pyramid or ‘start your very own service’ scheme. Paying a joining fee or buying their items for you to sell on? No many thanks!

One day I determined to have an additional little look as well as encountered The Chat Store. I saw the “Live Conversation Agent” task on their jobs page and, after reviewing the summary, a huge wave of happiness came by me. Not just did I match their demands to a tee (precise learner with an analytical mind, solid ability to multi-task, high levels of organisation social media jobs in overland park ks as well as an inputting speed over 80 words per min), it also seemed like a job that I would actually love to do!

I applied immediately! I patiently awaited a reply yet, to my surprise, I had not been waiting long whatsoever.

Amy, a Team Manager at The Conversation Shop, emailed me and also offered me a ‘Live Chat Meeting’; following on from the initial application questions, this is the initial stage of the employment process.

I was rather delighted as I had actually never experienced an interview by doing this before. Around 3 o’clock one mid-day, it was time for my interview using The Chat Store’s internet site. I opened my web browser, mosted likely to The Chat Shop homepage and just clicked the live conversation tab. I had gotten to my interview.

After introducing myself to a representative that was managing conversation at the time, I was promptly transferred to Amy, who prepared as well as waiting to begin my interview.

My meeting began like any other: we presented ourselves and also had a little bit of a laid-back inviting conversation (which made me feel secure). After that it was on to the main interview. What was weird was the reality that the conversation was extremely similar to an in person interview, other than it was using live chat!

The inquiries were about my previous experience, why I was requesting the task, just how I would certainly deal with specific scenarios as well as my knowledge of The Conversation Shop as well as their solutions.

Amy was wanting to expose my toughness and also weaknesses to identify whether I can meet the high assumptions that they set. She needed to know where I would require a little added training as well as where I can bring new abilities to the team.

Why I desired the placement was also extremely essential obviously. Although much of our group is spread across the UK, The Conversation Store is absolutely a close knit group with huge aspirations. Each one of us is an indispensable part of providing the results that we provide for customers.

Requirements, such as my inputting speed, were examined as well certainly. Having to convert several website visitors whilst providing consumer satisfaction means that you have to think and also kind quick.

Amy likewise offered me the possibility to ask any concerns that I had, as well as she addressed them thoroughly. I mored than happy and wishing that I succeeded in my real-time chat meeting!

As you have actually most likely thought (by me writing this blog post) I did succeed in my first meeting for the real-time chat job. I was welcomed to the next stage of the application process– a telephone meeting with Amy and also among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process and also I was proud that I had got this much but I was additionally really nervous! Fortunately the telephone interview was not as frightening as I once thought and it was much more informal than official.

I got inquired about my pastimes, what I such as to do in my spare time as well as a couple of inquiries regarding the Live Conversation Agent position. I also had some comments on my ‘Live Conversation Meeting’, which was great to hear.

A lot of the questions that Joe asked were about my personality. Joe stated that proceeding with everybody as well as coming to be a part of The Chat Store household was a very crucial variable.

It was a pleasure to speak on the phone to my possible future bosses and I hopped on well with them, there was a buzz in the air. At the end of the telephone interview I was offered the setting … and I accepted with excellent pleasure, of course. I mored than the moon as well as I still am!

As soon as I had accepted the deal I was emailed the contracts that needed to be signed digitally (just how awesome is that), my working hours, what group I would be in and all of my log-in information prepared for my training.

Not long after this I had a call with John– my Group Leader. This phone called lasted around 2 hours as well as he explained whatever I required to learn about the “Live Chat Agent” placement. I made sure to make lots of notes in my notebook as it is a lot to take in.

I was after that given the dates of when my training would certainly start (training lasts around 3 weeks and also we’re paid throughout the procedure) and various other details I required to find out about the training process including exactly what would certainly happen. John was an enjoyment to talk with as well as I felt comfy chatting to him as he stated he would be there for any inquiries I may have if I am ever unsure or stuck.


I have had a bad spell of illness, which meant I was not able to start my training when prepared. Thankfully The Chat Store are a number of fantastic individuals who are patiently awaiting me to be well enough once more. I have never ever recognized such an understanding firm and also I really feel blessed to be used by them.

Equally as I was about to surrender my task search, I came across The Chat Store. I’m excitedly waiting for getting well as well as starting my training. Ideally I shall be a fully fledged online conversation agent soon … see this area, my following blog post will inform you everything about my journey via the training procedure.