I had actually been seeking a job working from house for some time and will give up. Many ‘work from house’ tasks that you find on the internet seem to be some kind of pyramid or ‘start your own business’ scheme. Paying a signing up with fee or purchasing their items for you to sell on? No thanks!

One day I made a decision to have another little look and encountered The Chat Store. I saw the “Live Chat Agent” job on their careers web page as well as, after reading the description, a large wave of joy came by me. Not just did I fit their needs to a tee (careful learner with a curious mind, strong capacity to multi-task, high degrees of organisation social media jobs leipzig and a typing speed above 80 words per minute), it additionally felt like a work that I would actually love to do!

I applied straight away! I patiently awaited a reply however, to my surprise, I had not been waiting long in all.

Amy, a Team Supervisor at The Chat Shop, emailed me and also used me a ‘Live Conversation Interview’; following on from the first application inquiries, this is the initial stage of the recruitment process.

I was rather thrilled as I had actually never experienced a meeting this way before. Around 3 o’clock one mid-day, it was time for my meeting via The Conversation Shop’s website. I opened my browser, went to The Conversation Store homepage and simply clicked the real-time conversation tab. I had actually reached my meeting.

After presenting myself to a representative that was taking care of conversation at the time, I was promptly moved to Amy, that prepared and also waiting to begin my interview.

My meeting started like any other: we presented ourselves and also had a bit of a casual inviting conversation (that made me feel secure). Then it was on to the major interview. What was strange was the reality that the discussion was extremely comparable to an in person meeting, except it was using online chat!

The inquiries were about my previous experience, why I was requesting the work, just how I would certainly handle certain circumstances and my understanding of The Chat Shop as well as their solutions.

Amy was aiming to disclose my staminas as well as weaknesses to figure out whether I might fulfill the high expectations that they set. She wanted to know where I would need a little additional training as well as where I might bring new skills to the team.

Why I desired the placement was also very important obviously. Although much of our team is spread across the UK, The Chat Shop is certainly a close knit group with huge aspirations. Each one people is an indispensable part of delivering the outcomes that we do for customers.

Demands, such as my typing speed, were tested also obviously. Having to convert numerous site site visitors whilst supplying customer contentment suggests that you have to believe as well as type quick.

Amy additionally gave me the opportunity to ask any kind of inquiries that I had, and also she answered them thoroughly. I mored than happy and also really hoping that I did well in my live conversation meeting!

As you’ve most likely guessed (by me writing this post) I did do well in my first meeting for the live conversation job. I was welcomed to the next stage of the application procedure– a telephone meeting with Amy as well as among The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment process and I was proud that I had actually got this much however I was also very anxious! Luckily the telephone meeting was not as scary as I as soon as thought and it was extra casual than formal.

I got inquired about my hobbies, what I such as to do in my leisure and a few questions regarding the Live Chat Agent position. I likewise had some feedback on my ‘Live Chat Meeting’, which was great to hear.

A great deal of the questions that Joe asked had to do with my character. Joe claimed that getting on with everybody and ending up being a part of The Conversation Store family was a very important element.

It was an enjoyment to speak on the phone to my prospective future employers as well as I hopped on well with them, there was a buzz airborne. At the end of the telephone meeting I was supplied the setting … and I approved with terrific enjoyment, obviously. I was over the moon as well as I still am!

When I had actually approved the offer I was emailed the agreements that required to be authorized digitally (exactly how cool is that), my working hours, what group I would certainly remain in and all of my log-in details all set for my training.

Not long after this I had a telephone call with John– my Team Leader. This call lasted around 2 hrs and he discussed whatever I needed to know about the “Live Chat Representative” position. I ensured to make great deals of notes in my note pad as it is a great deal to take in.

I was then given the days of when my training would commence (training lasts around 3 weeks and also we’re paid throughout the procedure) as well as various other information I required to find out about the training procedure consisting of precisely what would happen. John was a satisfaction to talk with and also I felt comfy chatting to him as he stated he would certainly be there for any type of inquiries I may have if I am ever before not sure or stuck.


I have had a poor bout of disease, which meant I was incapable to start my training when prepared. Thankfully The Conversation Shop are a lot of remarkable people that are patiently waiting on me to be all right once again. I have actually never ever recognized such a comprehending business and I really feel fortunate to be used by them.

Just as I was about to give up my job search, I came across The Conversation Store. I’m eagerly waiting for recovering as well as starting my training. Ideally I shall be a fully fledged live conversation representative quickly … see this space, my next post will inform you all about my trip with the training process.