I had been searching for a task functioning from home for a while and will give up. A lot of ‘function from house’ tasks that you locate online appear to be some form of pyramid or ‘begin your very own business’ scheme. Paying a signing up with charge or getting their items for you to sell on? No thanks!

Someday I determined to have one more little look as well as found The Chat Store. I saw the “Live Chat Agent” work on their professions page and, after reading the description, a large wave of happiness came over me. Not just did I suit their needs to a tee (precise student with an analytical mind, strong capacity to multi-task, high degrees of organisation social media jobs netherlands and also a keying rate over 80 words per minute), it also felt like a job that I would truly love to do!

I applied immediately! I patiently waited for a reply however, to my surprise, I had not been waiting long in all.

Amy, a Group Manager at The Chat Store, emailed me and also offered me a ‘Live Chat Meeting’; following on from the first application inquiries, this is the initial stage of the employment process.

I was instead thrilled as I had never ever experienced an interview this way before. Around 3 o’clock one afternoon, it was time for my meeting through The Chat Shop’s website. I opened my browser, mosted likely to The Conversation Shop homepage and simply clicked the live chat tab. I had reached my meeting.

After introducing myself to an agent that was managing conversation at the time, I was promptly moved to Amy, who prepared as well as waiting to begin my meeting.

My meeting began like any other: we introduced ourselves and also had a little bit of a casual welcoming chat (which made me feel secure). Then it was on to the major interview. What was weird was the fact that the discussion was really similar to a face-to-face interview, other than it was using real-time conversation!

The inquiries had to do with my previous experience, why I was getting the job, just how I ‘d take care of specific situations as well as my expertise of The Conversation Shop and also their services.

Amy was aiming to reveal my staminas as well as weak points to identify whether I could meet the high assumptions that they set. She wished to know where I would need a little additional training and where I might bring new abilities to the team.

Why I wanted the setting was also really important obviously. Although much of our group is spread out throughout the UK, The Conversation Store is absolutely a close weaved team with huge ambitions. Each and every one of us is an essential part of supplying the results that we provide for customers.

Demands, such as my typing speed, were evaluated also naturally. Having to transform several website visitors whilst providing consumer complete satisfaction implies that you need to believe and also type quick.

Amy additionally offered me the chance to ask any questions that I had, and also she addressed them completely. I enjoyed and also wishing that I did well in my real-time chat meeting!

As you have actually most likely guessed (by me writing this blog post) I did succeed in my preliminary interview for the live chat task. I was invited to the following stage of the application process– a telephone meeting with Amy as well as among The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment process as well as I was proud that I had actually got this much however I was additionally very worried! Thankfully the telephone meeting was not as frightening as I as soon as believed and it was a lot more laid-back than formal.

I obtained asked about my pastimes, what I like to do in my leisure and also a few concerns about the Live Conversation Agent placement. I likewise had some responses on my ‘Live Chat Meeting’, which was excellent to listen to.

A great deal of the questions that Joe asked were about my personality. Joe stated that moving on with everyone and coming to be a part of The Chat Shop household was an extremely crucial element.

It was a satisfaction to speak on the phone to my potential future bosses and also I got on well with them, there was a buzz airborne. At the end of the telephone interview I was provided the position … and I accepted with terrific satisfaction, of course. I was over the moon and I still am!

Once I had actually approved the deal I was emailed the agreements that needed to be signed digitally (how amazing is that), my functioning hours, what team I would be in and all of my log-in details all set for my training.

Not long hereafter I had a phone call with John– my Group Leader. This call lasted about 2 hrs and he described every little thing I needed to understand about the “Live Chat Representative” placement. I made certain to make great deals of notes in my notebook as it is a lot to take in.

I was after that given the dates of when my training would certainly begin (training lasts around 3 weeks as well as we’re paid during the procedure) as well as other details I needed to learn about the training process consisting of specifically what would take place. John was an enjoyment to talk to and also I felt comfortable talking to him as he claimed he would certainly be there for any queries I might have if I am ever unsure or stuck.


I have had a negative bout of ill health, which implied I was unable to begin my training when arranged. Fortunately The Conversation Store are a lot of remarkable people who are patiently waiting for me to be all right again. I have never understood such an understanding firm as well as I feel blessed to be utilized by them.

Just as I will quit my task search, I came across The Chat Store. I’m eagerly waiting for recovering and beginning my training. With any luck I will be a totally fledged online conversation agent soon … see this space, my next post will tell you everything about my journey through the training procedure.