I had actually been looking for a work working from home for a while and will surrender. A lot of ‘function from residence’ work that you locate on the internet seem to be some type of pyramid or ‘start your own service’ system. Paying a joining cost or purchasing their items for you to sell on? No thanks!

Someday I decided to have an additional little appearance as well as found The Chat Shop. I saw the “Live Chat Agent” work on their jobs web page and, after reading the summary, a big wave of joy came me. Not only did I fit their requirements to a tee (precise learner with an analytical mind, solid capability to multi-task, high degrees of organisation social media jobs part time remote and a typing rate above 80 words per min), it also appeared like a task that I would actually love to do!

I used quickly! I patiently awaited a reply yet, to my surprise, I had not been waiting long in all.

Amy, a Group Manager at The Conversation Shop, emailed me and also provided me a ‘Live Conversation Meeting’; complying with on from the preliminary application concerns, this is the initial stage of the recruitment procedure.

I was instead thrilled as I had never ever experienced a meeting this way before. Around 3 o’clock one afternoon, it was time for my meeting through The Chat Shop’s site. I opened my internet browser, went to The Chat Shop homepage and simply clicked the online chat tab. I had gotten to my interview.

After introducing myself to an agent that was handling chat at the time, I was swiftly moved to Amy, who prepared and also waiting to start my interview.

My interview began like any other: we presented ourselves as well as had a little bit of a laid-back inviting conversation (that made me really feel at ease). After that it was on to the major interview. What was weird was the fact that the discussion was very similar to a face-to-face interview, except it was via live chat!

The questions were about my previous experience, why I was applying for the job, just how I would certainly deal with particular situations as well as my understanding of The Chat Shop and also their services.

Amy was wanting to expose my staminas and weaknesses to determine whether I might meet the high expectations that they establish. She wished to know where I would certainly need a little added training and also where I might bring brand-new abilities to the team.

Why I desired the position was likewise very important naturally. Although much of our team is spread throughout the UK, The Chat Store is definitely a close weaved group with big aspirations. Each one of us is an integral part of supplying the outcomes that we provide for clients.

Demands, such as my typing rate, were evaluated too obviously. Having to convert numerous website site visitors whilst giving client contentment means that you need to think and kind fast.

Amy likewise provided me the opportunity to ask any type of inquiries that I had, and also she answered them completely. I enjoyed and also wishing that I did well in my online chat meeting!

As you’ve probably guessed (by me writing this post) I did do well in my preliminary interview for the real-time chat job. I was welcomed to the next stage of the application process– a telephone meeting with Amy as well as among The Chat Store’s Co-Founders, Joe.

This is the last stage of their employment procedure and also I was proud that I had got this far but I was additionally extremely worried! Thankfully the telephone interview was not as frightening as I when assumed and also it was more informal than official.

I obtained asked about my pastimes, what I such as to do in my leisure and a few inquiries about the Live Conversation Agent setting. I likewise had some responses on my ‘Live Chat Interview’, which was great to hear.

A great deal of the questions that Joe asked had to do with my character. Joe claimed that moving on with everybody and also becoming a part of The Chat Store family members was a really essential variable.

It was a satisfaction to speak on the phone to my prospective future bosses as well as I got on well with them, there was a buzz in the air. At the end of the telephone interview I was provided the setting … and also I accepted with great pleasure, obviously. I was over the moon and I still am!

Once I had approved the offer I was emailed the agreements that needed to be signed electronically (exactly how trendy is that), my working hrs, what group I would remain in and all of my log-in details all set for my training.

Not long after this I had a call with John– my Group Leader. This telephone call lasted about 2 hours and also he discussed whatever I needed to learn about the “Live Conversation Representative” position. I made sure to make lots of notes in my note pad as it is a great deal to take in.

I was then provided the dates of when my training would begin (training lasts around 3 weeks and also we’re paid throughout the process) as well as various other details I required to understand about the training procedure including specifically what would take place. John was a pleasure to talk to as well as I felt comfortable chatting to him as he claimed he would certainly be there for any kind of inquiries I might have if I am ever uncertain or stuck.


I have had a negative bout of disease, which suggested I was unable to start my training when prepared. Fortunately The Conversation Store are a bunch of wonderful individuals that are patiently waiting on me to be well enough again. I have never ever recognized such a comprehending business as well as I really feel blessed to be used by them.

Equally as I will quit my task search, I came across The Conversation Store. I’m excitedly waiting for getting well and starting my training. Ideally I shall be a fully fledged live chat representative quickly … see this space, my next article will tell you everything about my trip through the training process.