I had been looking for a job working from home for a while and will give up. A lot of ‘work from house’ work that you find online seem to be some form of pyramid or ‘start your own company’ scheme. Paying a signing up with fee or buying their items for you to sell on? No thanks!

One day I decided to have another little look and discovered The Conversation Store. I saw the “Live Chat Representative” work on their jobs page and, after checking out the summary, a big wave of joy came over me. Not just did I suit their requirements to a tee (meticulous learner with an analytical mind, solid capacity to multi-task, high levels of organisation social media marketing freelance jobs india and a keying rate over 80 words per min), it additionally felt like a work that I would really enjoy to do!

I applied instantly! I patiently waited for a reply yet, to my shock, I wasn’t waiting long whatsoever.

Amy, a Team Supervisor at The Conversation Shop, emailed me as well as provided me a ‘Live Conversation Meeting’; adhering to on from the first application inquiries, this is the initial stage of the recruitment procedure.

I was rather excited as I had actually never ever experienced an interview in this way prior to. Around 3 o’clock one mid-day, it was time for my meeting using The Chat Store’s internet site. I opened my web browser, mosted likely to The Conversation Store homepage and merely clicked the live conversation tab. I had reached my meeting.

After introducing myself to an agent that was managing conversation at the time, I was promptly moved to Amy, that prepared as well as waiting to begin my meeting.

My interview started like any other: we introduced ourselves and had a bit of an informal welcoming conversation (which made me feel secure). Then it was on to the major meeting. What was weird was the fact that the discussion was very similar to an in person meeting, except it was through live chat!

The concerns were about my previous experience, why I was obtaining the work, just how I would certainly take care of certain circumstances and also my understanding of The Chat Store as well as their solutions.

Amy was looking to expose my toughness and weak points to identify whether I might meet the high expectations that they establish. She would like to know where I would require a little extra training as well as where I could bring brand-new talents to the group.

Why I wanted the position was additionally really essential obviously. Although much of our team is spread throughout the UK, The Conversation Store is definitely a close weaved team with big aspirations. Each and every one of us is an integral part of providing the outcomes that we do for clients.

Needs, such as my keying speed, were checked as well obviously. Having to convert several site visitors whilst providing client contentment implies that you need to assume and also kind quickly.

Amy also offered me the possibility to ask any type of questions that I had, and also she answered them thoroughly. I was happy as well as hoping that I succeeded in my live conversation interview!

As you have actually possibly guessed (by me writing this article) I did do well in my initial meeting for the real-time chat job. I was invited to the next stage of the application procedure– a telephone interview with Amy and one of The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment procedure as well as I was proud that I had actually got this much however I was also really nervous! The good news is the telephone meeting was not as scary as I when believed and also it was more laid-back than official.

I obtained asked about my leisure activities, what I such as to do in my spare time and also a few questions about the Live Conversation Agent setting. I likewise had some responses on my ‘Live Conversation Meeting’, which was excellent to hear.

A lot of the questions that Joe asked had to do with my character. Joe said that moving on with everybody and becoming a part of The Chat Shop family members was a really crucial aspect.

It was an enjoyment to speak on the phone to my prospective future employers and also I got on well with them, there was a buzz airborne. At the end of the telephone interview I was provided the placement … and also I accepted with excellent satisfaction, of course. I mored than the moon and also I still am!

When I had accepted the deal I was emailed the contracts that needed to be signed digitally (just how awesome is that), my working hrs, what group I would remain in and all of my log-in information prepared for my training.

Not long hereafter I had a telephone call with John– my Team Leader. This phone called lasted around 2 hours and also he clarified whatever I required to understand about the “Live Conversation Representative” placement. I ensured to make lots of notes in my notebook as it is a great deal to absorb.

I was after that offered the dates of when my training would certainly begin (training lasts around 3 weeks as well as we’re paid throughout the procedure) as well as various other information I needed to know about the training procedure consisting of specifically what would certainly occur. John was a pleasure to speak to as well as I felt comfy chatting to him as he said he would be there for any type of inquiries I might have if I am ever not sure or stuck.


I have had a bad round of ill health, which implied I was unable to start my training when organized. The Good News Is The Chat Store are a number of remarkable individuals who are patiently awaiting me to be all right again. I have actually never ever recognized such a recognizing business as well as I feel blessed to be utilized by them.

Equally as I was about to give up my job search, I came across The Chat Shop. I’m eagerly waiting for getting well and beginning my training. With any luck I will be a completely fledged online chat agent quickly … enjoy this area, my next blog post will inform you everything about my trip via the training procedure.