I had been trying to find a job working from house for a while and also was about to give up. Many ‘function from home’ jobs that you find online seem to be some kind of pyramid or ‘start your own service’ scheme. Paying a joining fee or buying their products for you to sell on? No many thanks!

Eventually I decided to have another little appearance and also discovered The Conversation Shop. I saw the “Live Conversation Agent” job on their professions page and also, after reading the summary, a big wave of happiness came me. Not just did I fit their needs to a tee (careful learner with an investigative mind, strong ability to multi-task, high degrees of organisation social media marketing jobs in hyderabad as well as an inputting rate over 80 words per minute), it also felt like a job that I would truly love to do!

I used straight away! I patiently waited for a reply but, to my surprise, I wasn’t waiting long in any way.

Amy, a Team Supervisor at The Chat Shop, emailed me and supplied me a ‘Live Chat Meeting’; adhering to on from the first application questions, this is the first stage of the recruitment process.

I was rather thrilled as I had actually never experienced an interview in this way prior to. Around 3 o’clock one afternoon, it was time for my meeting through The Chat Shop’s website. I opened my web browser, went to The Conversation Store homepage and simply clicked the live chat tab. I had arrived at my interview.

After presenting myself to a representative that was managing chat at the time, I was promptly moved to Amy, who was ready and waiting to start my meeting.

My interview started like any other: we introduced ourselves as well as had a little bit of an informal inviting chat (which made me really feel at ease). After that it was on to the main interview. What was strange was the truth that the discussion was extremely similar to an in person interview, except it was through online conversation!

The concerns were about my previous experience, why I was applying for the work, exactly how I ‘d take care of certain scenarios as well as my understanding of The Conversation Store and their solutions.

Amy was aiming to disclose my staminas as well as weak points to figure out whether I can fulfill the high expectations that they establish. She needed to know where I would certainly need a little additional training and also where I could bring new abilities to the team.

Why I desired the setting was also really essential obviously. Although much of our team is spread throughout the UK, The Conversation Shop is definitely a close weaved group with big aspirations. Each one of us is an integral part of delivering the outcomes that we provide for customers.

Requirements, such as my inputting rate, were examined too of course. Having to transform numerous website site visitors whilst giving customer fulfillment indicates that you have to think and also type quickly.

Amy also gave me the chance to ask any inquiries that I had, and also she addressed them extensively. I enjoyed as well as wishing that I succeeded in my live chat meeting!

As you have actually possibly thought (by me composing this blog post) I did succeed in my initial meeting for the live conversation work. I was invited to the following stage of the application procedure– a telephone meeting with Amy as well as one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process and I was proud that I had got this far yet I was also very nervous! Thankfully the telephone interview was not as frightening as I as soon as assumed and also it was more casual than official.

I obtained asked about my pastimes, what I such as to do in my spare time as well as a few inquiries concerning the Live Chat Representative setting. I additionally had some responses on my ‘Live Conversation Interview’, which was fantastic to listen to.

A lot of the questions that Joe asked had to do with my personality. Joe said that getting on with everyone and coming to be a part of The Chat Shop family members was a really essential variable.

It was a satisfaction to speak on the phone to my prospective future managers and I hopped on well with them, there was a buzz airborne. At the end of the telephone interview I was offered the setting … as well as I accepted with terrific satisfaction, naturally. I mored than the moon and I still am!

As soon as I had approved the offer I was emailed the agreements that required to be authorized digitally (exactly how great is that), my working hours, what group I would certainly remain in and all of my log-in information prepared for my training.

Not long after this I had a call with John– my Team Leader. This phone called lasted about 2 hours and also he explained everything I needed to understand about the “Live Conversation Agent” position. I saw to it to make lots of notes in my notebook as it is a lot to absorb.

I was then provided the dates of when my training would certainly commence (training lasts around 3 weeks and we’re paid throughout the procedure) and also other information I required to know about the training process including precisely what would certainly occur. John was a satisfaction to talk with and I really felt comfortable chatting to him as he claimed he would be there for any kind of inquiries I may have if I am ever before unclear or stuck.


I have had a bad bout of ill health, which indicated I was unable to begin my training when prepared. Thankfully The Chat Store are a bunch of wonderful people that are patiently waiting on me to be all right once more. I have actually never ever known such a recognizing firm as well as I really feel privileged to be employed by them.

Just as I was about to surrender my work search, I stumbled across The Conversation Store. I’m eagerly waiting for healing as well as beginning my training. Hopefully I will be a completely fledged live conversation agent soon … enjoy this area, my following post will certainly tell you everything about my journey via the training process.