I had been searching for a job functioning from home for some time as well as was about to quit. Many ‘work from residence’ work that you discover online seem to be some form of pyramid or ‘begin your own business’ system. Paying a signing up with cost or acquiring their items for you to sell on? No thanks!

Eventually I determined to have one more little look as well as stumbled upon The Chat Shop. I saw the “Live Chat Agent” work on their careers page as well as, after checking out the description, a huge wave of joy came me. Not just did I fit their demands to a tee (meticulous student with an inquisitive mind, strong capacity to multi-task, high degrees of organisation social media remote jobs near me and a keying speed above 80 words per min), it additionally appeared like a work that I would really enjoy to do!

I applied quickly! I patiently waited for a reply but, to my surprise, I had not been waiting long whatsoever.

Amy, a Group Manager at The Conversation Shop, emailed me and offered me a ‘Live Conversation Meeting’; following on from the initial application questions, this is the first stage of the recruitment procedure.

I was rather thrilled as I had actually never ever experienced a meeting this way prior to. Around 3 o’clock one mid-day, it was time for my meeting using The Chat Shop’s site. I opened my browser, went to The Chat Shop homepage and simply clicked the real-time conversation tab. I had gotten to my interview.

After introducing myself to a representative that was handling conversation at the time, I was promptly transferred to Amy, who was ready and waiting to start my meeting.

My meeting started like any other: we presented ourselves as well as had a little of a casual inviting chat (that made me feel at ease). After that it was on to the major meeting. What was unusual was the fact that the conversation was very comparable to a face-to-face interview, other than it was by means of online conversation!

The inquiries had to do with my previous experience, why I was getting the task, how I would certainly handle specific scenarios and also my understanding of The Conversation Store and their services.

Amy was aiming to reveal my toughness as well as weaknesses to determine whether I can satisfy the high expectations that they set. She wished to know where I would need a little additional training and where I could bring new skills to the team.

Why I wanted the position was likewise extremely crucial obviously. Although much of our team is spread throughout the UK, The Conversation Store is definitely a close weaved group with large ambitions. Each one of us is an essential part of delivering the outcomes that we do for customers.

Needs, such as my inputting speed, were checked too of course. Having to convert several web site visitors whilst giving customer satisfaction suggests that you have to think and also type quickly.

Amy likewise provided me the possibility to ask any kind of concerns that I had, as well as she addressed them thoroughly. I enjoyed and wishing that I did well in my real-time chat meeting!

As you have actually possibly thought (by me creating this blog post) I did succeed in my first interview for the online conversation work. I was invited to the following stage of the application process– a telephone meeting with Amy as well as among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process and also I was proud that I had actually got this much yet I was likewise very nervous! Luckily the telephone interview was not as frightening as I once believed and it was much more informal than official.

I obtained asked about my pastimes, what I such as to do in my spare time and also a couple of inquiries concerning the Live Conversation Agent position. I also had some feedback on my ‘Live Chat Interview’, which was great to hear.

A lot of the questions that Joe asked had to do with my individuality. Joe said that moving on with everyone and becoming a part of The Conversation Shop family members was an extremely vital factor.

It was a satisfaction to talk on the phone to my prospective future bosses and I hopped on well with them, there was a buzz in the air. At the end of the telephone interview I was provided the setting … as well as I accepted with wonderful enjoyment, obviously. I mored than the moon as well as I still am!

When I had accepted the deal I was emailed the agreements that needed to be authorized electronically (just how trendy is that), my working hrs, what group I would certainly be in and all of my log-in details prepared for my training.

Not long after this I had a call with John– my Team Leader. This call lasted around 2 hrs and also he discussed everything I needed to know about the “Live Conversation Representative” position. I ensured to make great deals of notes in my notebook as it is a lot to absorb.

I was then offered the dates of when my training would start (training lasts around 3 weeks as well as we’re paid during the process) and also other details I required to know about the training procedure consisting of precisely what would take place. John was an enjoyment to talk with as well as I felt comfortable talking to him as he said he would certainly be there for any kind of inquiries I may have if I am ever unsure or stuck.


I have had a negative bout of ill health, which implied I was not able to start my training when prepared. The Good News Is The Chat Store are a number of remarkable individuals that are patiently awaiting me to be well enough once again. I have never known such a comprehending company as well as I feel privileged to be employed by them.

Just as I was about to quit my job search, I came across The Conversation Shop. I’m excitedly waiting for healing and also starting my training. With any luck I will be a completely fledged live conversation representative soon … watch this space, my next message will tell you all about my trip via the training process.