I had been looking for a work working from home for some time as well as will surrender. Most ‘work from house’ tasks that you discover online seem to be some type of pyramid or ‘begin your very own business’ plan. Paying a joining charge or purchasing their products for you to sell on? No thanks!

Someday I decided to have one more little appearance and came across The Conversation Store. I saw the “Live Chat Agent” job on their occupations page as well as, after reading the summary, a huge wave of happiness came over me. Not just did I suit their demands to a tee (careful learner with an investigative mind, strong capacity to multi-task, high levels of organisation social media remote jobs part time and a typing speed above 80 words per minute), it likewise seemed like a work that I would really like to do!

I used straight away! I patiently waited for a reply but, to my shock, I had not been waiting long in any way.

Amy, a Team Supervisor at The Chat Shop, emailed me and used me a ‘Live Chat Interview’; adhering to on from the initial application inquiries, this is the first stage of the employment process.

I was rather thrilled as I had actually never ever experienced an interview by doing this prior to. Around 3 o’clock one mid-day, it was time for my meeting via The Chat Store’s web site. I opened my internet browser, went to The Conversation Shop homepage and also just clicked the live conversation tab. I had actually arrived at my interview.

After presenting myself to an agent that was managing conversation at the time, I was rapidly transferred to Amy, who was ready and also waiting to begin my meeting.

My interview started like any other: we presented ourselves as well as had a little of an informal inviting conversation (that made me feel secure). Then it was on to the main interview. What was strange was the reality that the conversation was very similar to a face-to-face interview, other than it was via live conversation!

The questions were about my previous experience, why I was getting the job, how I would certainly take care of certain scenarios and my expertise of The Conversation Shop and also their solutions.

Amy was seeking to disclose my strengths and weak points to establish whether I could meet the high assumptions that they establish. She would like to know where I would certainly require a little extra training and where I could bring brand-new talents to the group.

Why I desired the placement was also really essential naturally. Although much of our team is spread throughout the UK, The Conversation Store is absolutely a close knit group with big ambitions. Each and every one people is an integral part of providing the results that we provide for clients.

Demands, such as my typing rate, were evaluated as well certainly. Having to convert numerous website site visitors whilst giving client complete satisfaction means that you need to believe as well as type fast.

Amy also offered me the possibility to ask any concerns that I had, as well as she addressed them thoroughly. I mored than happy as well as hoping that I succeeded in my online conversation interview!

As you have actually probably presumed (by me writing this article) I did succeed in my first interview for the real-time conversation task. I was welcomed to the next phase of the application procedure– a telephone meeting with Amy as well as among The Chat Store’s Co-Founders, Joe.

This is the last stage of their employment process as well as I was proud that I had got this far however I was likewise extremely nervous! The good news is the telephone meeting was not as scary as I as soon as thought and it was much more informal than formal.

I got inquired about my hobbies, what I such as to do in my spare time and also a couple of concerns regarding the Live Conversation Agent placement. I also had some comments on my ‘Live Conversation Interview’, which was great to hear.

A lot of the concerns that Joe asked were about my character. Joe said that proceeding with everyone as well as becoming a part of The Conversation Shop family was a very important factor.

It was a pleasure to talk on the phone to my potential future employers and also I jumped on well with them, there was a buzz airborne. At the end of the telephone interview I was provided the setting … and also I approved with great enjoyment, of course. I was over the moon and also I still am!

Once I had actually accepted the offer I was emailed the contracts that required to be authorized digitally (just how amazing is that), my functioning hrs, what team I would remain in and all of my log-in details all set for my training.

Not long hereafter I had a call with John– my Group Leader. This phone called lasted about 2 hrs and also he discussed whatever I required to know about the “Live Chat Representative” placement. I saw to it to make lots of notes in my note pad as it is a great deal to take in.

I was then offered the days of when my training would begin (training lasts around 3 weeks and we’re paid during the process) and also various other information I required to find out about the training procedure including precisely what would certainly happen. John was a pleasure to speak to as well as I really felt comfortable talking to him as he stated he would certainly be there for any inquiries I may have if I am ever unclear or stuck.


I have had a negative round of disease, which meant I was incapable to start my training when organized. Fortunately The Conversation Store are a bunch of remarkable people that are patiently awaiting me to be all right once again. I have never ever understood such an understanding firm and also I feel fortunate to be employed by them.

Equally as I was about to give up my task search, I came across The Chat Shop. I’m excitedly awaiting getting well and beginning my training. Ideally I shall be a fully fledged online chat representative soon … view this space, my next post will tell you everything about my trip via the training process.