I had actually been looking for a job working from home for a while and was about to quit. Most ‘work from residence’ jobs that you locate on the internet appear to be some kind of pyramid or ‘start your very own service’ scheme. Paying a joining fee or getting their items for you to sell on? No many thanks!

Eventually I determined to have an additional little look as well as found The Chat Shop. I saw the “Live Conversation Agent” task on their jobs page as well as, after reviewing the description, a huge wave of joy came over me. Not only did I match their demands to a tee (careful student with an analytical mind, solid ability to multi-task, high degrees of organisation social media seattle jobs and a typing speed above 80 words per min), it also looked like a work that I would actually love to do!

I applied instantly! I patiently awaited a reply however, to my surprise, I had not been waiting long at all.

Amy, a Team Manager at The Chat Shop, emailed me and used me a ‘Live Conversation Meeting’; following on from the preliminary application inquiries, this is the initial stage of the recruitment process.

I was instead delighted as I had never experienced a meeting by doing this prior to. Around 3 o’clock one afternoon, it was time for my meeting using The Chat Shop’s website. I opened my internet browser, mosted likely to The Chat Store homepage and also just clicked the live chat tab. I had arrived at my interview.

After presenting myself to a representative that was taking care of conversation at the time, I was swiftly moved to Amy, that was ready as well as waiting to start my interview.

My meeting began like any other: we presented ourselves as well as had a little bit of a casual welcoming conversation (that made me feel comfortable). Then it was on to the main interview. What was weird was the truth that the conversation was really similar to an in person interview, except it was through real-time conversation!

The inquiries had to do with my previous experience, why I was applying for the task, exactly how I ‘d manage specific situations as well as my understanding of The Chat Shop and also their services.

Amy was looking to reveal my toughness as well as weaknesses to figure out whether I might meet the high expectations that they set. She wanted to know where I would require a little added training as well as where I could bring new abilities to the group.

Why I desired the position was likewise really important of course. Although much of our team is spread throughout the UK, The Conversation Store is absolutely a close knit team with huge aspirations. Every one people is an important part of delivering the results that we provide for customers.

Demands, such as my keying speed, were examined also of course. Having to convert multiple internet site visitors whilst offering consumer complete satisfaction indicates that you need to believe and also type quickly.

Amy additionally gave me the opportunity to ask any kind of concerns that I had, and she answered them completely. I enjoyed and also hoping that I did well in my live conversation interview!

As you’ve possibly thought (by me writing this post) I did succeed in my initial interview for the real-time conversation job. I was invited to the following phase of the application procedure– a telephone interview with Amy as well as among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process as well as I was proud that I had got this far but I was likewise really nervous! Luckily the telephone interview was not as scary as I as soon as assumed and it was extra informal than formal.

I got inquired about my leisure activities, what I like to do in my spare time as well as a couple of questions about the Live Chat Agent position. I additionally had some comments on my ‘Live Conversation Meeting’, which was terrific to listen to.

A great deal of the questions that Joe asked were about my character. Joe said that proceeding with everyone and also coming to be a part of The Conversation Shop household was an extremely important aspect.

It was a pleasure to talk on the phone to my possible future bosses and I got on well with them, there was a buzz airborne. At the end of the telephone meeting I was offered the placement … and I accepted with excellent enjoyment, obviously. I was over the moon as well as I still am!

As soon as I had actually accepted the offer I was emailed the agreements that required to be signed electronically (exactly how great is that), my working hrs, what team I would be in and all of my log-in information ready for my training.

Not long after this I had a telephone call with John– my Team Leader. This telephone call lasted about 2 hrs as well as he explained every little thing I needed to learn about the “Live Chat Agent” placement. I saw to it to make lots of notes in my note pad as it is a lot to absorb.

I was after that given the days of when my training would start (training lasts around 3 weeks and also we’re paid throughout the procedure) and also various other information I needed to learn about the training process including exactly what would occur. John was an enjoyment to speak to as well as I really felt comfortable talking to him as he stated he would be there for any kind of queries I might have if I am ever before not sure or stuck.


I have had a negative spell of disease, which indicated I was not able to begin my training when arranged. Fortunately The Chat Shop are a lot of terrific people who are patiently awaiting me to be all right again. I have never ever recognized such a recognizing firm as well as I really feel blessed to be used by them.

Equally as I will surrender my job search, I stumbled across The Conversation Shop. I’m eagerly waiting for getting well and also beginning my training. Ideally I will be a fully fledged real-time conversation agent soon … watch this room, my following blog post will certainly tell you everything about my journey through the training process.