I had actually been looking for a job working from house for a while and also was about to give up. A lot of ‘function from house’ tasks that you find on the internet appear to be some type of pyramid or ‘begin your own service’ plan. Paying a joining charge or getting their products for you to sell on? No thanks!

Eventually I chose to have an additional little look as well as came across The Chat Store. I saw the “Live Chat Agent” task on their careers web page and also, after reading the summary, a huge wave of happiness came me. Not just did I fit their needs to a tee (precise student with a curious mind, solid ability to multi-task, high degrees of organisation text chat operator jobs from home 2017 and also a keying rate over 80 words per minute), it additionally appeared like a work that I would actually enjoy to do!

I used immediately! I patiently awaited a reply but, to my shock, I wasn’t waiting long whatsoever.

Amy, a Group Supervisor at The Conversation Store, emailed me and offered me a ‘Live Conversation Interview’; adhering to on from the initial application inquiries, this is the first stage of the employment procedure.

I was instead delighted as I had actually never ever experienced a meeting this way prior to. Around 3 o’clock one afternoon, it was time for my interview via The Chat Store’s website. I opened my internet browser, went to The Conversation Shop homepage and merely clicked the live chat tab. I had actually arrived at my meeting.

After presenting myself to an agent that was managing conversation at the time, I was rapidly transferred to Amy, that was ready as well as waiting to begin my interview.

My interview began like any other: we introduced ourselves and had a little bit of a casual welcoming chat (that made me really feel at ease). After that it was on to the primary meeting. What was weird was the reality that the conversation was extremely similar to an in person meeting, other than it was through live conversation!

The questions were about my previous experience, why I was applying for the job, exactly how I ‘d manage certain situations and also my knowledge of The Conversation Store and also their services.

Amy was wanting to disclose my strengths and also weaknesses to establish whether I could satisfy the high expectations that they establish. She needed to know where I would require a little added training and where I can bring brand-new abilities to the group.

Why I wanted the setting was additionally really essential naturally. Although much of our team is spread across the UK, The Chat Shop is definitely a close weaved team with big passions. Each and every one people is an integral part of supplying the results that we do for clients.

Needs, such as my inputting speed, were evaluated also of course. Needing to convert several site site visitors whilst giving consumer fulfillment implies that you need to assume and kind quick.

Amy additionally offered me the opportunity to ask any concerns that I had, and also she addressed them completely. I mored than happy and really hoping that I succeeded in my live chat interview!

As you’ve most likely guessed (by me creating this post) I did do well in my first meeting for the live conversation task. I was invited to the next phase of the application process– a telephone interview with Amy and one of The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and also I was proud that I had actually got this far however I was also extremely anxious! Luckily the telephone interview was not as frightening as I as soon as thought as well as it was extra informal than formal.

I obtained asked about my leisure activities, what I such as to do in my leisure as well as a few questions concerning the Live Conversation Representative placement. I additionally had some feedback on my ‘Live Conversation Interview’, which was excellent to listen to.

A great deal of the concerns that Joe asked were about my individuality. Joe stated that proceeding with everyone and also becoming a part of The Conversation Shop family members was an extremely vital element.

It was a pleasure to speak on the phone to my possible future employers and I hopped on well with them, there was a buzz airborne. At the end of the telephone meeting I was provided the position … and also I accepted with terrific pleasure, obviously. I mored than the moon and also I still am!

When I had accepted the offer I was emailed the contracts that required to be signed digitally (just how cool is that), my working hours, what team I would certainly remain in and all of my log-in information all set for my training.

Not long after this I had a phone call with John– my Team Leader. This call lasted around 2 hours and he explained every little thing I required to learn about the “Live Chat Representative” position. I made certain to make lots of notes in my note pad as it is a whole lot to absorb.

I was then provided the days of when my training would commence (training lasts around 3 weeks as well as we’re paid during the process) and various other details I required to learn about the training process including exactly what would certainly happen. John was a pleasure to speak to as well as I really felt comfortable talking to him as he claimed he would certainly be there for any type of questions I may have if I am ever before uncertain or stuck.


I have had a poor bout of illness, which implied I was incapable to begin my training when arranged. Fortunately The Chat Store are a bunch of wonderful individuals who are patiently waiting on me to be all right again. I have never ever known such a recognizing company and also I feel blessed to be employed by them.

Equally as I was about to quit my work search, I stumbled across The Conversation Shop. I’m eagerly waiting for healing as well as beginning my training. With any luck I shall be a fully fledged online conversation representative soon … view this area, my next blog post will certainly inform you everything about my journey with the training procedure.