I had actually been looking for a work functioning from house for some time as well as will surrender. Most ‘function from home’ work that you discover on-line seem to be some form of pyramid or ‘start your own organization’ system. Paying a joining fee or buying their products for you to sell on? No many thanks!

One day I determined to have one more little look and stumbled upon The Chat Store. I saw the “Live Chat Representative” work on their careers page and, after reviewing the summary, a huge wave of joy came me. Not only did I suit their demands to a tee (meticulous learner with an inquisitive mind, strong ability to multi-task, high degrees of organisation virtual social media marketing jobs and a typing rate above 80 words per minute), it also seemed like a task that I would truly love to do!

I applied immediately! I patiently waited for a reply yet, to my surprise, I wasn’t waiting long whatsoever.

Amy, a Group Supervisor at The Conversation Shop, emailed me and also used me a ‘Live Conversation Meeting’; complying with on from the first application inquiries, this is the initial stage of the employment process.

I was instead excited as I had actually never ever experienced an interview this way before. Around 3 o’clock one mid-day, it was time for my meeting using The Conversation Shop’s site. I opened my web browser, mosted likely to The Conversation Shop homepage and also simply clicked the live chat tab. I had actually reached my interview.

After introducing myself to an agent that was taking care of chat at the time, I was promptly transferred to Amy, who was ready and waiting to begin my interview.

My interview started like any other: we introduced ourselves and also had a little of a casual welcoming chat (which made me feel comfortable). Then it was on to the main meeting. What was strange was the reality that the discussion was very comparable to an in person interview, except it was through real-time chat!

The inquiries were about my previous experience, why I was making an application for the task, exactly how I would certainly take care of particular situations as well as my understanding of The Conversation Store and also their services.

Amy was wanting to disclose my toughness and weaknesses to establish whether I can fulfill the high expectations that they set. She wanted to know where I would need a little extra training as well as where I could bring brand-new skills to the team.

Why I desired the setting was also really important naturally. Although much of our team is spread throughout the UK, The Conversation Shop is certainly a close knit team with huge aspirations. Each one of us is an integral part of providing the results that we provide for customers.

Needs, such as my typing rate, were tested also naturally. Needing to transform multiple website visitors whilst providing client contentment indicates that you need to think as well as type fast.

Amy likewise gave me the opportunity to ask any inquiries that I had, and she addressed them thoroughly. I mored than happy and also hoping that I succeeded in my live conversation meeting!

As you’ve possibly thought (by me writing this blog post) I did succeed in my first interview for the online chat job. I was welcomed to the following stage of the application procedure– a telephone meeting with Amy and one of The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and also I was proud that I had got this far yet I was likewise extremely nervous! Fortunately the telephone interview was not as terrifying as I as soon as thought and also it was a lot more casual than official.

I got asked about my leisure activities, what I such as to do in my leisure as well as a few inquiries about the Live Conversation Representative placement. I also had some feedback on my ‘Live Chat Interview’, which was terrific to listen to.

A great deal of the questions that Joe asked were about my personality. Joe claimed that proceeding with everybody and becoming a part of The Chat Shop household was a really vital aspect.

It was a satisfaction to speak on the phone to my possible future bosses and I hopped on well with them, there was a buzz in the air. At the end of the telephone meeting I was provided the position … and I approved with wonderful pleasure, of course. I was over the moon as well as I still am!

Once I had accepted the offer I was emailed the agreements that needed to be authorized electronically (exactly how cool is that), my functioning hours, what group I would certainly remain in and all of my log-in details prepared for my training.

Not long after this I had a phone call with John– my Team Leader. This phone called lasted about 2 hrs and also he explained every little thing I required to find out about the “Live Conversation Agent” placement. I ensured to make lots of notes in my note pad as it is a whole lot to take in.

I was then provided the dates of when my training would commence (training lasts around 3 weeks and also we’re paid during the procedure) and other information I required to know about the training procedure including exactly what would certainly happen. John was a pleasure to talk to and I felt comfortable chatting to him as he stated he would be there for any type of queries I might have if I am ever before unclear or stuck.


I have had a bad spell of ill health, which implied I was not able to start my training when prepared. The Good News Is The Conversation Shop are a bunch of terrific people who are patiently waiting on me to be all right once more. I have actually never understood such an understanding business and also I really feel fortunate to be used by them.

Just as I was about to quit my work search, I came across The Conversation Shop. I’m eagerly awaiting recovering and also starting my training. Hopefully I shall be a fully fledged online chat agent quickly … enjoy this area, my following blog post will inform you everything about my journey through the training process.