I had been trying to find a task working from home for a while and was about to quit. Many ‘work from home’ tasks that you find on-line appear to be some form of pyramid or ‘start your own company’ plan. Paying a joining charge or getting their items for you to sell on? No many thanks!
Someday I made a decision to have one more little look as well as found The Chat Store. I saw the “Live Conversation Agent” task on their careers page and also, after reading the description, a large wave of happiness came over me. Not only did I fit their needs to a tee (careful student with an investigative mind, solid capability to multi-task, high degrees of organisation weebly chat support jobs as well as a keying rate over 80 words per minute), it also felt like a work that I would really love to do!
I applied immediately! I patiently awaited a reply however, to my surprise, I wasn’t waiting long in any way.
Amy, a Group Supervisor at The Chat Store, emailed me as well as supplied me a ‘Live Conversation Meeting’; adhering to on from the first application inquiries, this is the initial stage of the recruitment process.
I was instead delighted as I had actually never ever experienced a meeting in this way before. Around 3 o’clock one afternoon, it was time for my interview using The Chat Store’s web site. I opened my browser, mosted likely to The Chat Shop homepage and merely clicked the online chat tab. I had arrived at my interview.
After introducing myself to a representative that was managing conversation at the time, I was quickly transferred to Amy, that was ready and also waiting to begin my meeting.
My meeting started like any other: we introduced ourselves and also had a little bit of a casual welcoming conversation (which made me really feel comfortable). After that it was on to the major interview. What was odd was the fact that the discussion was extremely comparable to an in person interview, other than it was by means of online chat!
The questions had to do with my previous experience, why I was getting the job, just how I would certainly handle specific scenarios and my understanding of The Chat Store and also their solutions.
Amy was aiming to reveal my strengths and also weaknesses to figure out whether I can fulfill the high expectations that they set. She wanted to know where I would certainly need a little extra training and where I could bring brand-new talents to the team.
Why I wanted the setting was also extremely essential obviously. Although much of our group is spread across the UK, The Conversation Shop is certainly a close weaved team with big ambitions. Each and every one people is an important part of delivering the results that we provide for customers.
Needs, such as my typing speed, were checked too obviously. Having to transform numerous web site visitors whilst providing client contentment means that you need to think and also kind quick.
Amy additionally offered me the possibility to ask any questions that I had, as well as she addressed them extensively. I enjoyed and wishing that I succeeded in my real-time conversation meeting!
As you’ve most likely presumed (by me writing this blog post) I did succeed in my first meeting for the online chat task. I was welcomed to the following phase of the application process– a telephone meeting with Amy and among The Chat Shop’s Co-Founders, Joe.
This is the last stage of their employment process and I was proud that I had got this far yet I was likewise extremely worried! Thankfully the telephone interview was not as scary as I when assumed and it was more laid-back than official.
I got asked about my hobbies, what I such as to do in my leisure and a few concerns about the Live Chat Representative setting. I additionally had some comments on my ‘Live Chat Meeting’, which was fantastic to listen to.
A lot of the inquiries that Joe asked were about my personality. Joe said that getting on with everybody and also ending up being a part of The Chat Store household was a really essential factor.
It was an enjoyment to speak on the phone to my possible future employers as well as I jumped on well with them, there was a buzz in the air. At the end of the telephone interview I was provided the position … and I approved with fantastic satisfaction, obviously. I mored than the moon and I still am!
As soon as I had actually approved the deal I was emailed the agreements that required to be signed digitally (how great is that), my functioning hrs, what group I would certainly remain in and all of my log-in information ready for my training.
Not long after this I had a phone call with John– my Group Leader. This telephone call lasted around 2 hrs and he described everything I required to find out about the “Live Chat Representative” position. I made sure to make lots of notes in my notebook as it is a great deal to take in.
I was then offered the dates of when my training would commence (training lasts around 3 weeks as well as we’re paid during the procedure) and other details I required to know about the training process consisting of exactly what would take place. John was a pleasure to speak to as well as I felt comfy chatting to him as he claimed he would be there for any type of questions I may have if I am ever uncertain or stuck.
I have had a poor bout of ill health, which indicated I was incapable to begin my training when prepared. Luckily The Chat Store are a number of wonderful people that are patiently awaiting me to be well enough once again. I have actually never known such an understanding firm as well as I feel fortunate to be used by them.
Just as I was about to give up my job search, I came across The Conversation Store. I’m eagerly waiting for getting well and starting my training. With any luck I will be a totally fledged real-time chat representative soon … watch this space, my following post will certainly inform you all about my journey with the training process.