I had been looking for a job working from home for a while as well as was about to give up. Most ‘work from residence’ jobs that you locate on the internet appear to be some form of pyramid or ‘start your own company’ system. Paying a signing up with charge or acquiring their items for you to sell on? No many thanks!

One day I determined to have another little appearance and came across The Conversation Store. I saw the “Live Chat Agent” task on their professions page and, after checking out the description, a large wave of happiness came me. Not only did I fit their requirements to a tee (thorough learner with an inquisitive mind, strong ability to multi-task, high levels of organisation work at home online chat jobs and an inputting speed over 80 words per min), it also looked like a job that I would really love to do!

I used quickly! I patiently awaited a reply yet, to my shock, I had not been waiting long at all.

Amy, a Group Manager at The Chat Shop, emailed me and supplied me a ‘Live Conversation Meeting’; following on from the initial application concerns, this is the initial stage of the recruitment process.

I was rather thrilled as I had actually never ever experienced a meeting in this way prior to. Around 3 o’clock one afternoon, it was time for my interview through The Chat Shop’s site. I opened my internet browser, mosted likely to The Conversation Store homepage and just clicked the online chat tab. I had come to my meeting.

After introducing myself to a representative that was handling conversation at the time, I was quickly moved to Amy, that was ready and also waiting to begin my interview.

My meeting began like any other: we presented ourselves as well as had a little of an informal welcoming conversation (which made me feel at ease). After that it was on to the main interview. What was strange was the fact that the discussion was very comparable to an in person meeting, other than it was via real-time conversation!

The inquiries had to do with my previous experience, why I was applying for the work, exactly how I would certainly take care of certain scenarios as well as my knowledge of The Chat Shop and their solutions.

Amy was looking to disclose my toughness and weak points to determine whether I could fulfill the high expectations that they set. She needed to know where I would need a little extra training and where I can bring brand-new skills to the team.

Why I desired the placement was additionally extremely important obviously. Although much of our team is spread across the UK, The Conversation Shop is certainly a close weaved team with large passions. Every one of us is an essential part of providing the outcomes that we do for clients.

Needs, such as my inputting rate, were examined as well obviously. Having to transform multiple site visitors whilst giving customer satisfaction indicates that you have to believe as well as kind fast.

Amy also gave me the possibility to ask any concerns that I had, as well as she answered them completely. I enjoyed and really hoping that I did well in my online chat meeting!

As you’ve probably thought (by me writing this article) I did do well in my initial meeting for the real-time conversation work. I was invited to the next stage of the application procedure– a telephone meeting with Amy and also one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process as well as I was proud that I had actually got this much but I was likewise extremely worried! Fortunately the telephone interview was not as scary as I as soon as thought and also it was much more casual than formal.

I obtained asked about my pastimes, what I such as to do in my leisure and a few inquiries concerning the Live Chat Representative position. I likewise had some responses on my ‘Live Conversation Meeting’, which was terrific to hear.

A great deal of the questions that Joe asked were about my character. Joe claimed that getting on with everyone and also coming to be a part of The Chat Store household was an extremely important aspect.

It was a pleasure to talk on the phone to my possible future managers as well as I jumped on well with them, there was a buzz in the air. At the end of the telephone meeting I was used the position … and also I accepted with excellent satisfaction, certainly. I was over the moon and I still am!

As soon as I had accepted the offer I was emailed the agreements that required to be signed electronically (just how cool is that), my working hrs, what team I would certainly be in and all of my log-in information all set for my training.

Not long after this I had a call with John– my Team Leader. This call lasted about 2 hrs as well as he discussed whatever I needed to understand about the “Live Conversation Agent” position. I made certain to make great deals of notes in my note pad as it is a lot to take in.

I was after that provided the days of when my training would start (training lasts around 3 weeks and also we’re paid throughout the process) and other details I needed to learn about the training process consisting of precisely what would certainly occur. John was a pleasure to talk to and also I felt comfortable talking to him as he stated he would be there for any inquiries I may have if I am ever before not sure or stuck.


I have had a negative bout of illness, which suggested I was unable to start my training when organized. Luckily The Conversation Shop are a bunch of remarkable individuals that are patiently awaiting me to be well enough once more. I have never ever recognized such an understanding firm as well as I feel privileged to be utilized by them.

Equally as I will quit my task search, I came across The Conversation Shop. I’m excitedly awaiting getting well as well as starting my training. Hopefully I will be a completely fledged real-time chat representative quickly … view this area, my following post will tell you everything about my journey via the training process.