I had actually been looking for a job working from house for a while and was about to give up. The majority of ‘work from residence’ jobs that you find on the internet appear to be some form of pyramid or ‘start your own business’ scheme. Paying a joining charge or acquiring their items for you to sell on? No many thanks!

Someday I determined to have another little look and also encountered The Chat Shop. I saw the “Live Conversation Agent” work on their professions page and, after reviewing the description, a large wave of happiness came over me. Not just did I match their requirements to a tee (careful student with an analytical mind, strong ability to multi-task, high degrees of organisation work from anywhere chat jobs and an inputting speed over 80 words per min), it additionally felt like a job that I would really love to do!

I used immediately! I patiently waited for a reply yet, to my surprise, I wasn’t waiting long at all.

Amy, a Team Manager at The Conversation Shop, emailed me and used me a ‘Live Conversation Interview’; complying with on from the initial application questions, this is the first stage of the recruitment procedure.

I was rather thrilled as I had actually never experienced a meeting in this way prior to. Around 3 o’clock one afternoon, it was time for my meeting using The Conversation Shop’s site. I opened my web browser, mosted likely to The Conversation Shop homepage as well as simply clicked the live conversation tab. I had actually come to my interview.

After presenting myself to a representative that was managing chat at the time, I was promptly moved to Amy, who was ready and waiting to start my meeting.

My interview began like any other: we presented ourselves as well as had a little of a casual inviting conversation (which made me really feel secure). Then it was on to the major interview. What was weird was the truth that the conversation was really similar to a face-to-face interview, except it was by means of real-time conversation!

The questions had to do with my previous experience, why I was getting the task, exactly how I ‘d manage certain circumstances and also my expertise of The Conversation Shop and also their solutions.

Amy was wanting to reveal my strengths and also weaknesses to figure out whether I could satisfy the high assumptions that they establish. She needed to know where I would certainly require a little additional training as well as where I could bring new abilities to the team.

Why I desired the position was also really vital of course. Although much of our group is spread throughout the UK, The Chat Shop is absolutely a close weaved group with huge passions. Each and every one of us is an important part of delivering the outcomes that we do for clients.

Needs, such as my inputting speed, were examined too of course. Having to transform multiple internet site site visitors whilst supplying client satisfaction means that you have to think as well as kind fast.

Amy additionally offered me the opportunity to ask any type of concerns that I had, and she answered them completely. I was happy as well as hoping that I did well in my real-time chat interview!

As you have actually possibly thought (by me creating this blog post) I did do well in my first interview for the real-time chat task. I was welcomed to the following phase of the application process– a telephone interview with Amy and one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process and also I was proud that I had got this much yet I was also extremely worried! Luckily the telephone meeting was not as scary as I once assumed as well as it was much more laid-back than formal.

I got inquired about my hobbies, what I like to do in my extra time and a couple of concerns regarding the Live Chat Representative setting. I likewise had some comments on my ‘Live Conversation Interview’, which was wonderful to listen to.

A great deal of the inquiries that Joe asked were about my character. Joe claimed that getting on with everyone and also becoming a part of The Conversation Store family members was a really crucial factor.

It was a pleasure to speak on the phone to my potential future managers and I jumped on well with them, there was a buzz in the air. At the end of the telephone meeting I was supplied the placement … as well as I approved with excellent satisfaction, naturally. I mored than the moon and also I still am!

Once I had actually accepted the offer I was emailed the agreements that needed to be authorized electronically (how amazing is that), my working hrs, what group I would certainly be in and all of my log-in information prepared for my training.

Not long hereafter I had a call with John– my Team Leader. This call lasted about 2 hours and also he discussed whatever I needed to know about the “Live Conversation Representative” placement. I saw to it to make lots of notes in my notebook as it is a great deal to absorb.

I was then given the dates of when my training would certainly begin (training lasts around 3 weeks and also we’re paid throughout the process) and other details I needed to understand about the training procedure including specifically what would happen. John was an enjoyment to speak to as well as I really felt comfy talking to him as he stated he would be there for any kind of inquiries I might have if I am ever before not sure or stuck.


I have had a negative spell of illness, which implied I was unable to begin my training when set up. The Good News Is The Chat Shop are a bunch of fantastic people who are patiently waiting on me to be all right again. I have never recognized such a recognizing company and also I feel blessed to be used by them.

Just as I will give up my work search, I stumbled across The Conversation Shop. I’m eagerly waiting for recovering and starting my training. Ideally I shall be a fully fledged online chat agent quickly … view this area, my following blog post will tell you all about my trip via the training process.