I had been trying to find a task working from home for some time as well as was about to quit. A lot of ‘function from residence’ jobs that you find online seem to be some form of pyramid or ‘start your very own business’ plan. Paying a joining cost or buying their items for you to sell on? No many thanks!

Someday I determined to have another little appearance as well as stumbled upon The Chat Shop. I saw the “Live Chat Agent” job on their jobs page as well as, after checking out the summary, a large wave of happiness came over me. Not just did I fit their requirements to a tee (thorough student with a curious mind, solid capability to multi-task, high degrees of organisation work from home chat jobs colorado and also a typing rate above 80 words per minute), it also appeared like a job that I would actually enjoy to do!

I applied quickly! I patiently awaited a reply however, to my shock, I wasn’t waiting long in any way.

Amy, a Team Manager at The Conversation Store, emailed me and provided me a ‘Live Chat Meeting’; complying with on from the initial application questions, this is the initial stage of the employment process.

I was rather excited as I had never ever experienced an interview this way prior to. Around 3 o’clock one afternoon, it was time for my meeting by means of The Chat Store’s website. I opened my internet browser, went to The Chat Shop homepage as well as merely clicked the live chat tab. I had reached my meeting.

After presenting myself to a representative that was taking care of chat at the time, I was rapidly transferred to Amy, who prepared and waiting to begin my interview.

My meeting started like any other: we introduced ourselves and also had a bit of a laid-back welcoming chat (that made me really feel at ease). After that it was on to the primary meeting. What was weird was the reality that the discussion was very similar to a face-to-face meeting, except it was through online conversation!

The concerns had to do with my previous experience, why I was applying for the task, exactly how I ‘d deal with specific scenarios and also my understanding of The Chat Shop as well as their solutions.

Amy was seeking to expose my strengths as well as weaknesses to identify whether I might meet the high assumptions that they establish. She needed to know where I would certainly require a little additional training and also where I might bring brand-new abilities to the team.

Why I wanted the placement was likewise very important of course. Although much of our group is spread throughout the UK, The Conversation Shop is certainly a close weaved group with large passions. Each one people is an indispensable part of delivering the outcomes that we do for clients.

Demands, such as my keying speed, were evaluated too certainly. Having to convert numerous site site visitors whilst supplying client complete satisfaction suggests that you have to believe and also kind fast.

Amy additionally offered me the possibility to ask any questions that I had, and also she addressed them extensively. I was happy as well as wishing that I succeeded in my live chat meeting!

As you’ve probably presumed (by me composing this post) I did succeed in my preliminary meeting for the online chat task. I was invited to the following phase of the application process– a telephone interview with Amy as well as one of The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment process as well as I was proud that I had got this much yet I was also really worried! Luckily the telephone meeting was not as terrifying as I when assumed as well as it was much more informal than official.

I got asked about my hobbies, what I like to do in my spare time and a few concerns about the Live Chat Agent setting. I also had some responses on my ‘Live Chat Meeting’, which was wonderful to listen to.

A great deal of the concerns that Joe asked had to do with my personality. Joe stated that proceeding with everyone and also coming to be a part of The Chat Store family was an extremely crucial element.

It was a satisfaction to speak on the phone to my prospective future employers as well as I got on well with them, there was a buzz in the air. At the end of the telephone interview I was provided the position … as well as I accepted with fantastic satisfaction, naturally. I was over the moon and I still am!

Once I had accepted the deal I was emailed the contracts that needed to be signed electronically (exactly how amazing is that), my working hrs, what team I would be in and all of my log-in information all set for my training.

Not long hereafter I had a phone call with John– my Team Leader. This telephone call lasted about 2 hours and he clarified whatever I needed to know about the “Live Conversation Representative” placement. I ensured to make great deals of notes in my notebook as it is a whole lot to absorb.

I was then offered the days of when my training would certainly commence (training lasts around 3 weeks and we’re paid throughout the process) and other information I needed to find out about the training procedure including precisely what would occur. John was a pleasure to speak to and also I felt comfy chatting to him as he said he would certainly be there for any type of queries I may have if I am ever before not sure or stuck.


I have had a negative round of illness, which meant I was not able to begin my training when arranged. The Good News Is The Chat Shop are a bunch of terrific individuals who are patiently awaiting me to be well enough once again. I have never known such an understanding business and also I feel blessed to be used by them.

Just as I will give up my work search, I came across The Chat Shop. I’m eagerly waiting for healing and starting my training. With any luck I shall be a totally fledged online conversation agent soon … see this room, my next article will certainly inform you all about my journey with the training process.