I had been looking for a work functioning from house for some time as well as will quit. Most ‘work from residence’ work that you discover on-line appear to be some type of pyramid or ‘start your very own service’ system. Paying a joining cost or acquiring their products for you to sell on? No many thanks!

Someday I decided to have another little look as well as encountered The Chat Shop. I saw the “Live Conversation Representative” job on their jobs web page and also, after checking out the description, a big wave of joy came by me. Not just did I suit their needs to a tee (meticulous learner with an inquisitive mind, strong capacity to multi-task, high levels of organisation work from home chat jobs in jamaica and a typing speed above 80 words per minute), it additionally appeared like a task that I would actually like to do!

I applied quickly! I patiently waited for a reply yet, to my shock, I wasn’t waiting long in any way.

Amy, a Team Manager at The Chat Shop, emailed me and also supplied me a ‘Live Conversation Meeting’; following on from the first application questions, this is the first stage of the recruitment procedure.

I was instead excited as I had never ever experienced an interview in this way prior to. Around 3 o’clock one afternoon, it was time for my interview via The Chat Shop’s website. I opened my internet browser, went to The Conversation Store homepage and merely clicked the online conversation tab. I had actually reached my interview.

After presenting myself to an agent that was handling chat at the time, I was swiftly moved to Amy, who was ready as well as waiting to begin my meeting.

My meeting began like any other: we introduced ourselves and also had a bit of a laid-back welcoming conversation (which made me feel secure). After that it was on to the primary meeting. What was strange was the fact that the conversation was extremely similar to an in person interview, other than it was by means of online chat!

The questions had to do with my previous experience, why I was looking for the task, how I ‘d handle particular situations as well as my knowledge of The Conversation Shop and their solutions.

Amy was looking to reveal my staminas as well as weak points to establish whether I might fulfill the high expectations that they establish. She wished to know where I would need a little extra training as well as where I can bring new talents to the team.

Why I desired the placement was additionally very vital certainly. Although much of our team is spread across the UK, The Chat Shop is absolutely a close weaved group with large passions. Every one people is an indispensable part of providing the results that we do for customers.

Requirements, such as my keying rate, were tested as well certainly. Needing to transform numerous web site visitors whilst giving client contentment indicates that you need to believe and also type quick.

Amy additionally offered me the chance to ask any inquiries that I had, as well as she answered them extensively. I enjoyed and also hoping that I succeeded in my live conversation interview!

As you have actually possibly thought (by me composing this article) I did succeed in my first interview for the live conversation task. I was invited to the next phase of the application procedure– a telephone interview with Amy as well as one of The Conversation Store’s Co-Founders, Joe.

This is the last stage of their employment process as well as I was proud that I had actually got this much yet I was additionally extremely nervous! Fortunately the telephone meeting was not as frightening as I once believed as well as it was more informal than formal.

I obtained asked about my leisure activities, what I such as to do in my spare time and a couple of questions concerning the Live Conversation Agent placement. I also had some responses on my ‘Live Chat Interview’, which was excellent to listen to.

A lot of the inquiries that Joe asked had to do with my individuality. Joe stated that getting on with everyone as well as ending up being a part of The Chat Store family was a really essential element.

It was a pleasure to speak on the phone to my prospective future employers and also I hopped on well with them, there was a buzz airborne. At the end of the telephone interview I was provided the placement … and I approved with great enjoyment, naturally. I was over the moon as well as I still am!

As soon as I had actually approved the deal I was emailed the contracts that needed to be authorized electronically (just how awesome is that), my working hours, what team I would be in and all of my log-in information all set for my training.

Not long hereafter I had a phone call with John– my Group Leader. This phone called lasted around 2 hrs and also he discussed every little thing I needed to learn about the “Live Chat Representative” position. I ensured to make great deals of notes in my notebook as it is a whole lot to take in.

I was then offered the days of when my training would start (training lasts around 3 weeks as well as we’re paid throughout the procedure) and various other information I required to learn about the training process including specifically what would certainly take place. John was an enjoyment to talk with and I felt comfortable talking to him as he claimed he would certainly be there for any questions I might have if I am ever before not sure or stuck.


I have had a bad spell of ill health, which meant I was incapable to start my training when arranged. Fortunately The Chat Shop are a number of wonderful individuals who are patiently awaiting me to be well enough again. I have actually never recognized such a comprehending firm and also I really feel blessed to be employed by them.

Just as I was about to give up my work search, I came across The Chat Shop. I’m eagerly waiting for getting well and also beginning my training. Ideally I will be a totally fledged online conversation agent soon … view this space, my next post will tell you all about my trip with the training process.